County annual report · FIPS 37051
2017 Cumberland County, NC Power Outage Report
In 2017, customers in Cumberland County, NC went without power for an average of 1.3 hours, a total of 118K customer-hours (North Carolina average 10.0 hours). That ranks 82nd worst of 94 North Carolina counties and 1934th of 2,786 nationally.
Compared with NC, the US and 2016
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cumberland County, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 2, 2017 18:30 | June 2, 2017 18:45 | 15m | 5,199 | 1,300 |
| 2 | June 17, 2017 16:30 | June 17, 2017 18:45 | 2h 15m | 2,383 | 3,573 |
| 3 | August 4, 2017 12:30 | August 4, 2017 14:30 | 2h | 2,143 | 1,065 |
| 4 | February 10, 2017 07:45 | February 10, 2017 13:15 | 5h 30m | 2,108 | 7,352 |
| 5 | May 18, 2017 18:15 | May 19, 2017 14:30 | 20h 15m | 2,093 | 2,388 |
| 6 | May 23, 2017 15:00 | May 24, 2017 04:15 | 13h 15m | 2,093 | 3,076 |
| 7 | July 17, 2017 23:15 | July 18, 2017 15:45 | 16h 30m | 1,970 | 4,448 |
| 8 | January 10, 2017 16:45 | January 10, 2017 23:45 | 7h | 1,878 | 1,974 |
| 9 | March 31, 2017 10:15 | March 31, 2017 15:30 | 5h 15m | 1,684 | 3,806 |
| 10 | July 25, 2017 09:00 | July 25, 2017 09:15 | 15m | 1,575 | 394 |
Outage episodes by size in 2017: 71 reached 100+ customers, 24 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cumberland County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2017 | 3.2 hrs | 1.52 | 2.7 hrs | 1.47 |
| Lumbee River Elec Member Corp | 2017 | 1.8 hrs | 1.17 | 90 min | 1.13 |
| Fayetteville Public Works Commission | 2017 | 27 min | 0.67 | 27 min | 0.67 |
| Virginia Electric & Power Co | - | - | - | - | - |
| Duke Energy | - | - | - | - | - |
| South River Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 93,841 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cumberland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cumberland County, NC annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/north-carolina/cumberland-county