County annual report · FIPS 37051
2023 Cumberland County, NC Power Outage Report
In 2023, customers in Cumberland County, NC went without power for an average of 1.7 hours, a total of 161K customer-hours (North Carolina average 12.6 hours). That ranks 87th worst of 94 North Carolina counties and 2398th of 2,977 nationally.
Compared with NC, the US and 2022
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cumberland County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 4, 2023 11:00 | January 5, 2023 03:15 | 16h 15m | 7,525 | 20K |
| 2 | June 1, 2023 13:45 | June 1, 2023 21:30 | 7h 45m | 7,189 | 9,537 |
| 3 | January 20, 2023 14:00 | January 21, 2023 01:30 | 11h 30m | 4,260 | 16K |
| 4 | September 7, 2023 05:15 | September 7, 2023 05:30 | 15m | 3,327 | 832 |
| 5 | June 27, 2023 02:15 | June 28, 2023 06:00 | 1d 3h | 2,458 | 15K |
| 6 | September 23, 2023 06:45 | September 25, 2023 12:00 | 2d 5h | 2,266 | 9,285 |
| 7 | March 31, 2023 11:45 | March 31, 2023 12:15 | 30m | 2,236 | 1,118 |
| 8 | August 22, 2023 10:45 | August 22, 2023 23:30 | 12h 45m | 1,943 | 3,102 |
| 9 | June 30, 2023 23:45 | July 5, 2023 12:00 | 4d 12h | 1,459 | 5,481 |
| 10 | August 5, 2023 23:45 | August 6, 2023 02:15 | 2h 30m | 1,195 | 2,019 |
Outage episodes by size in 2023: 89 reached 100+ customers, 12 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cumberland County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2023 | 3.7 hrs | 1.47 | 2.4 hrs | 1.22 |
| Lumbee River Elec Member Corp | 2023 | 2.9 hrs | 1.61 | 2.1 hrs | 1.28 |
| Fayetteville Public Works Commission | 2023 | 87 min | 1.03 | 65 min | 0.89 |
| Virginia Electric & Power Co | - | - | - | - | - |
| Duke Energy | - | - | - | - | - |
| South River Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 93,841 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cumberland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cumberland County, NC annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/north-carolina/cumberland-county