County annual report · FIPS 37051
2020 Cumberland County, NC Power Outage Report
In 2020, customers in Cumberland County, NC went without power for an average of 1.8 hours, a total of 171K customer-hours (North Carolina average 20.3 hours). That ranks 89th worst of 94 North Carolina counties and 2330th of 3,019 nationally.
Compared with NC, the US and 2019
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cumberland County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 10, 2020 08:15 | September 10, 2020 10:00 | 1h 45m | 4,820 | 6,956 |
| 2 | April 13, 2020 11:30 | April 14, 2020 19:00 | 1d 7h | 4,652 | 18K |
| 3 | June 2, 2020 21:00 | June 2, 2020 23:30 | 2h 30m | 3,927 | 4,379 |
| 4 | February 23, 2020 09:30 | February 24, 2020 12:30 | 1d 3h | 3,822 | 12K |
| 5 | May 22, 2020 22:30 | May 23, 2020 11:00 | 12h 30m | 3,782 | 10K |
| 6 | December 13, 2020 20:30 | December 14, 2020 01:30 | 5h | 2,514 | 5,506 |
| 7 | February 7, 2020 08:15 | February 8, 2020 00:30 | 16h 15m | 2,500 | 14K |
| 8 | October 29, 2020 15:45 | October 30, 2020 07:15 | 15h 30m | 2,043 | 5,108 |
| 9 | July 3, 2020 05:45 | July 3, 2020 10:15 | 4h 30m | 1,399 | 6,296 |
| 10 | September 11, 2020 01:15 | September 11, 2020 08:00 | 6h 45m | 1,130 | 3,003 |
Outage episodes by size in 2020: 80 reached 100+ customers, 15 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cumberland County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2020 | 5.2 hrs | 1.81 | 2.3 hrs | 1.37 |
| Lumbee River Elec Member Corp | 2020 | 2.6 hrs | 1.64 | 1.7 hrs | 1.35 |
| Fayetteville Public Works Commission | 2020 | 1.5 hrs | 1.14 | 27 min | 0.56 |
| Virginia Electric & Power Co | - | - | - | - | - |
| Duke Energy | - | - | - | - | - |
| South River Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 93,841 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cumberland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cumberland County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/cumberland-county