County annual report · FIPS 37051
2025 Cumberland County, NC Power Outage Report
In 2025, customers in Cumberland County, NC went without power for an average of 1.9 hours, a total of 174K customer-hours (North Carolina average 9.8 hours). That ranks 88th worst of 94 North Carolina counties and 2465th of 3,000 nationally.
Compared with NC, the US and 2024
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cumberland County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | November 4, 2025 21:15 | November 6, 2025 08:00 | 1d 10h | 18,663 | 33K |
| 2 | August 28, 2025 03:45 | August 28, 2025 05:15 | 1h 30m | 7,097 | 5,023 |
| 3 | March 17, 2025 19:45 | March 18, 2025 01:00 | 5h 15m | 6,179 | 8,442 |
| 4 | February 7, 2025 21:15 | February 7, 2025 23:30 | 2h 15m | 4,878 | 2,913 |
| 5 | November 16, 2025 05:15 | November 16, 2025 05:30 | 15m | 4,800 | 1,200 |
| 6 | April 6, 2025 13:15 | April 8, 2025 01:15 | 1d 12h | 4,166 | 9,218 |
| 7 | May 13, 2025 08:45 | May 13, 2025 19:45 | 11h | 3,928 | 4,983 |
| 8 | December 31, 2025 11:00 | December 31, 2025 13:45 | 2h 45m | 3,488 | 875 |
| 9 | February 16, 2025 08:15 | February 16, 2025 23:45 | 15h 30m | 2,719 | 8,471 |
| 10 | August 15, 2025 13:15 | August 15, 2025 20:15 | 7h | 2,307 | 1,166 |
Outage episodes by size in 2025: 87 reached 100+ customers, 23 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cumberland County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Lumbee River Elec Member Corp | 2024 | 4.7 hrs | 1.84 | 2.1 hrs | 1.29 |
| Fayetteville Public Works Commission | 2024 | 2.2 hrs | 1.76 | 71 min | 0.99 |
| Virginia Electric & Power Co | - | - | - | - | - |
| Duke Energy | - | - | - | - | - |
| South River Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 93,841 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cumberland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cumberland County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/cumberland-county