County annual report · FIPS 37051
2018 Cumberland County, NC Power Outage Report
In 2018, customers in Cumberland County, NC went without power for an average of 20.8 hours, a total of 1.9M customer-hours (North Carolina average 55.2 hours). That ranks 54th worst of 94 North Carolina counties and 270th of 2,798 nationally.
Compared with NC, the US and 2017
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cumberland County, 2018
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 15, 2018 04:00 | September 26, 2018 00:15 | 10d 20h | 35,970 | 1.6M |
| 2 | September 13, 2018 12:45 | September 14, 2018 21:45 | 1d 9h | 22,159 | 129K |
| 3 | October 3, 2018 18:30 | October 3, 2018 23:00 | 4h 30m | 6,536 | 11K |
| 4 | February 15, 2018 12:45 | February 15, 2018 19:15 | 6h 30m | 4,434 | 15K |
| 5 | October 4, 2018 12:30 | October 5, 2018 03:00 | 14h 30m | 2,861 | 824 |
| 6 | October 10, 2018 13:00 | October 10, 2018 18:15 | 5h 15m | 2,855 | 783 |
| 7 | April 18, 2018 12:45 | April 18, 2018 21:45 | 9h | 2,817 | 2,310 |
| 8 | August 8, 2018 13:30 | August 10, 2018 02:30 | 1d 13h | 2,807 | 46K |
| 9 | October 11, 2018 11:00 | October 13, 2018 03:00 | 1d 16h | 2,199 | 21K |
| 10 | July 11, 2018 14:45 | July 11, 2018 17:45 | 3h | 1,919 | 484 |
Outage episodes by size in 2018: 111 reached 100+ customers, 16 reached 1,000+ customers, 2 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cumberland County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Lumbee River Elec Member Corp | 2018 | 59.8 hrs | 3.03 | 2.3 hrs | 1.19 |
| Fayetteville Public Works Commission | 2018 | 18.3 hrs | 1.16 | 10 min | 0.20 |
| Virginia Electric & Power Co | - | - | - | - | - |
| Duke Energy | - | - | - | - | - |
| South River Elec Member Corp | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 82% of North Carolina's customers in 2018; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 93,841 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cumberland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cumberland County, NC annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/north-carolina/cumberland-county