County annual report · FIPS 37153
2024 Richmond County, NC Power Outage Report
In 2024, customers in Richmond County, NC went without power for an average of 6.3 hours, a total of 80K customer-hours (North Carolina average 66.1 hours). That ranks 63rd worst of 94 North Carolina counties and 1361st of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Richmond County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 19, 2024 15:00 | July 19, 2024 17:45 | 2h 45m | 3,762 | 2,158 |
| 2 | April 12, 2024 21:15 | April 13, 2024 13:00 | 15h 45m | 3,339 | 16K |
| 3 | July 22, 2024 03:45 | July 22, 2024 19:30 | 15h 45m | 2,553 | 2,537 |
| 4 | December 11, 2024 14:45 | December 11, 2024 19:15 | 4h 30m | 2,277 | 2,532 |
| 5 | April 11, 2024 12:15 | April 11, 2024 23:00 | 10h 45m | 1,782 | 5,759 |
| 6 | May 1, 2024 04:15 | May 1, 2024 07:00 | 2h 45m | 1,774 | 2,471 |
| 7 | January 9, 2024 19:15 | January 10, 2024 20:00 | 1d | 1,371 | 7,075 |
| 8 | October 2, 2024 21:30 | October 3, 2024 01:30 | 4h | 1,350 | 1,610 |
| 9 | August 8, 2024 04:00 | August 9, 2024 15:15 | 1d 11h | 1,262 | 7,941 |
| 10 | August 29, 2024 14:45 | August 29, 2024 17:00 | 2h 15m | 875 | 900 |
Outage episodes by size in 2024: 47 reached 100+ customers, 9 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Richmond County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Pee Dee Electric Member Corp | 2024 | 8.9 hrs | 3.65 | 3.1 hrs | 2.37 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 12,592 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Richmond County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Richmond County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/richmond-county