County annual report · FIPS 37153
2025 Richmond County, NC Power Outage Report
In 2025, customers in Richmond County, NC went without power for an average of 4.5 hours, a total of 56K customer-hours (North Carolina average 9.8 hours). That ranks 65th worst of 94 North Carolina counties and 1638th of 3,000 nationally.
Compared with NC, the US and 2024
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Richmond County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 27, 2025 20:15 | June 28, 2025 02:00 | 5h 45m | 2,320 | 9,185 |
| 2 | December 8, 2025 14:00 | December 8, 2025 14:15 | 15m | 2,023 | 506 |
| 3 | December 8, 2025 15:00 | December 8, 2025 15:15 | 15m | 1,498 | 375 |
| 4 | September 18, 2025 12:15 | September 18, 2025 22:15 | 10h | 1,369 | 2,114 |
| 5 | August 26, 2025 06:45 | August 26, 2025 08:15 | 1h 30m | 1,363 | 2,045 |
| 6 | March 16, 2025 14:30 | March 16, 2025 19:45 | 5h 15m | 1,277 | 1,062 |
| 7 | August 27, 2025 13:15 | August 27, 2025 18:45 | 5h 30m | 1,226 | 400 |
| 8 | October 12, 2025 03:30 | October 12, 2025 06:15 | 2h 45m | 1,223 | 2,753 |
| 9 | November 8, 2025 13:30 | November 8, 2025 14:15 | 45m | 1,221 | 916 |
| 10 | March 8, 2025 15:45 | March 8, 2025 19:30 | 3h 45m | 969 | 758 |
Outage episodes by size in 2025: 55 reached 100+ customers, 9 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Richmond County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2024 | 17.2 hrs | 1.70 | 2.2 hrs | 1.22 |
| Pee Dee Electric Member Corp | 2024 | 8.9 hrs | 3.65 | 3.1 hrs | 2.37 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 12,592 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Richmond County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Richmond County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/richmond-county