County annual report · FIPS 37153
2020 Richmond County, NC Power Outage Report
In 2020, customers in Richmond County, NC went without power for an average of 27.1 hours, a total of 341K customer-hours (North Carolina average 20.3 hours). That ranks 30th worst of 94 North Carolina counties and 313th of 3,019 nationally.
Compared with NC, the US and 2019
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Richmond County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 13, 2020 06:00 | April 16, 2020 05:00 | 2d 23h | 12,499 | 224K |
| 2 | June 23, 2020 01:30 | June 23, 2020 05:45 | 4h 15m | 4,335 | 1,983 |
| 3 | April 21, 2020 19:00 | April 21, 2020 23:15 | 4h 15m | 4,308 | 2,675 |
| 4 | January 12, 2020 12:45 | January 12, 2020 16:30 | 3h 45m | 3,375 | 3,809 |
| 5 | May 22, 2020 21:15 | May 24, 2020 05:00 | 1d 7h | 3,079 | 32K |
| 6 | June 20, 2020 01:00 | June 20, 2020 08:30 | 7h 30m | 2,261 | 2,909 |
| 7 | April 18, 2020 04:15 | April 18, 2020 05:45 | 1h 30m | 2,228 | 2,739 |
| 8 | November 23, 2020 07:15 | November 23, 2020 21:45 | 14h 30m | 1,876 | 790 |
| 9 | April 9, 2020 19:45 | April 10, 2020 13:30 | 17h 45m | 1,518 | 3,726 |
| 10 | May 5, 2020 08:15 | May 6, 2020 01:00 | 16h 45m | 1,485 | 2,799 |
Outage episodes by size in 2020: 76 reached 100+ customers, 20 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Richmond County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2020 | 5.2 hrs | 1.81 | 2.3 hrs | 1.37 |
| Pee Dee Electric Member Corp | 2020 | 11.4 hrs | 4.54 | 3.6 hrs | 3.02 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 12,592 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Richmond County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Richmond County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/richmond-county