County annual report · FIPS 37153
2017 Richmond County, NC Power Outage Report
In 2017, customers in Richmond County, NC went without power for an average of 5.2 hours, a total of 65K customer-hours (North Carolina average 10.0 hours). That ranks 47th worst of 94 North Carolina counties and 941st of 2,786 nationally.
Compared with NC, the US and 2016
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Richmond County, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 23, 2017 19:00 | July 24, 2017 20:30 | 1d 1h | 1,742 | 7,927 |
| 2 | March 19, 2017 04:45 | March 19, 2017 11:45 | 7h | 1,500 | 2,380 |
| 3 | September 11, 2017 22:30 | September 12, 2017 14:15 | 15h 45m | 1,419 | 3,369 |
| 4 | July 18, 2017 18:15 | July 19, 2017 09:45 | 15h 30m | 1,278 | 4,497 |
| 5 | April 3, 2017 15:15 | April 4, 2017 00:45 | 9h 30m | 1,229 | 468 |
| 6 | October 29, 2017 02:15 | October 29, 2017 04:45 | 2h 30m | 1,217 | 2,431 |
| 7 | December 6, 2017 02:30 | December 6, 2017 05:45 | 3h 15m | 1,195 | 1,493 |
| 8 | December 21, 2017 13:45 | December 21, 2017 18:00 | 4h 15m | 978 | 253 |
| 9 | May 30, 2017 01:00 | May 30, 2017 06:45 | 5h 45m | 923 | 843 |
| 10 | March 10, 2017 19:00 | March 11, 2017 01:45 | 6h 45m | 894 | 763 |
Outage episodes by size in 2017: 54 reached 100+ customers, 7 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Richmond County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2017 | 3.2 hrs | 1.52 | 2.7 hrs | 1.47 |
| Pee Dee Electric Member Corp | 2017 | 4.5 hrs | 2.56 | 2.6 hrs | 2.00 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 12,592 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Richmond County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Richmond County, NC annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/north-carolina/richmond-county