County annual report · FIPS 37153
2021 Richmond County, NC Power Outage Report
In 2021, customers in Richmond County, NC went without power for an average of 4.3 hours, a total of 54K customer-hours (North Carolina average 10.3 hours). That ranks 54th worst of 94 North Carolina counties and 1481st of 2,974 nationally.
Compared with NC, the US and 2020
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Richmond County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | May 11, 2021 00:45 | May 11, 2021 03:00 | 2h 15m | 3,775 | 3,734 |
| 2 | May 4, 2021 20:30 | May 5, 2021 06:00 | 9h 30m | 1,802 | 4,467 |
| 3 | August 25, 2021 17:30 | August 26, 2021 00:45 | 7h 15m | 1,444 | 1,761 |
| 4 | September 20, 2021 15:00 | September 20, 2021 21:00 | 6h | 1,408 | 606 |
| 5 | July 25, 2021 13:30 | July 25, 2021 17:45 | 4h 15m | 1,332 | 2,854 |
| 6 | April 16, 2021 06:45 | April 16, 2021 12:45 | 6h | 1,108 | 2,426 |
| 7 | March 26, 2021 10:15 | March 26, 2021 19:45 | 9h 30m | 955 | 1,109 |
| 8 | March 24, 2021 13:45 | March 24, 2021 16:45 | 3h | 935 | 236 |
| 9 | May 4, 2021 15:15 | May 4, 2021 18:30 | 3h 15m | 899 | 652 |
| 10 | August 28, 2021 14:45 | August 28, 2021 15:45 | 1h | 890 | 889 |
Outage episodes by size in 2021: 49 reached 100+ customers, 6 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Richmond County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2021 | 3.1 hrs | 1.39 | 2.4 hrs | 1.34 |
| Pee Dee Electric Member Corp | 2021 | 2.3 hrs | 1.87 | 2.3 hrs | 1.87 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 92% of North Carolina's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 12,592 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Richmond County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Richmond County, NC annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/north-carolina/richmond-county