County annual report · FIPS 37153
2023 Richmond County, NC Power Outage Report
In 2023, customers in Richmond County, NC went without power for an average of 7.7 hours, a total of 97K customer-hours (North Carolina average 12.6 hours). That ranks 53rd worst of 94 North Carolina counties and 1056th of 2,977 nationally.
Compared with NC, the US and 2022
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Richmond County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 7, 2023 18:00 | August 8, 2023 20:30 | 1d 2h | 5,134 | 23K |
| 2 | August 30, 2023 23:30 | August 31, 2023 19:15 | 19h 45m | 4,427 | 11K |
| 3 | November 4, 2023 01:15 | November 4, 2023 01:30 | 15m | 3,487 | 872 |
| 4 | December 17, 2023 18:45 | December 19, 2023 00:15 | 1d 5h | 3,253 | 17K |
| 5 | July 13, 2023 20:30 | July 14, 2023 02:45 | 6h 15m | 2,549 | 6,199 |
| 6 | June 27, 2023 04:45 | June 27, 2023 09:00 | 4h 15m | 2,542 | 6,501 |
| 7 | January 6, 2023 13:15 | January 6, 2023 17:30 | 4h 15m | 1,598 | 1,018 |
| 8 | August 23, 2023 12:15 | August 23, 2023 16:15 | 4h | 1,281 | 325 |
| 9 | May 1, 2023 01:15 | May 1, 2023 03:15 | 2h | 1,206 | 905 |
| 10 | February 2, 2023 02:15 | February 2, 2023 03:45 | 1h 30m | 1,192 | 356 |
Outage episodes by size in 2023: 48 reached 100+ customers, 11 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Richmond County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2023 | 3.7 hrs | 1.47 | 2.4 hrs | 1.22 |
| Pee Dee Electric Member Corp | 2023 | 3.5 hrs | 2.26 | 2.1 hrs | 1.71 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 12,592 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Richmond County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Richmond County, NC annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/north-carolina/richmond-county