County annual report · FIPS 37153
2019 Richmond County, NC Power Outage Report
In 2019, customers in Richmond County, NC went without power for an average of 3.0 hours, a total of 37K customer-hours (North Carolina average 12.9 hours). That ranks 82nd worst of 94 North Carolina counties and 1666th of 2,945 nationally.
Compared with NC, the US and 2018
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Richmond County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 8, 2019 09:00 | April 8, 2019 11:15 | 2h 15m | 3,720 | 1,371 |
| 2 | May 10, 2019 08:45 | May 10, 2019 09:45 | 1h | 3,453 | 1,731 |
| 3 | August 4, 2019 17:30 | August 5, 2019 00:30 | 7h | 3,447 | 2,396 |
| 4 | April 24, 2019 04:00 | April 24, 2019 04:15 | 15m | 1,309 | 327 |
| 5 | July 24, 2019 12:45 | July 24, 2019 21:00 | 8h 15m | 1,255 | 347 |
| 6 | May 5, 2019 18:45 | May 5, 2019 22:45 | 4h | 1,229 | 363 |
| 7 | December 19, 2019 14:30 | December 19, 2019 22:15 | 7h 45m | 959 | 417 |
| 8 | March 9, 2019 08:45 | March 9, 2019 18:15 | 9h 30m | 947 | 1,247 |
| 9 | October 31, 2019 23:30 | November 1, 2019 07:00 | 7h 30m | 918 | 1,812 |
| 10 | July 19, 2019 21:15 | July 19, 2019 23:00 | 1h 45m | 900 | 404 |
Outage episodes by size in 2019: 46 reached 100+ customers, 6 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Richmond County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Progress - (NC) | 2018 | 43.0 hrs | 2.71 | 2.6 hrs | 1.33 |
| Pee Dee Electric Member Corp | 2018 | 34.1 hrs | 5.31 | 3.1 hrs | 2.26 |
| Duke Energy | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 12,592 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Richmond County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Richmond County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/richmond-county