County annual report · FIPS 36073
2020 Orleans County, NY Power Outage Report
In 2020, customers in Orleans County, NY went without power for an average of 3.2 hours, a total of 66K customer-hours (New York average 10.4 hours). That ranks 42nd worst of 62 New York counties and 1803rd of 3,019 nationally.
Compared with NY, the US and 2019
Coverage line is EAGLE-I's share of New York customers tracked each year.
Biggest outages in Orleans County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 7, 2020 17:15 | October 7, 2020 20:45 | 3h 30m | 1,994 | 2,161 |
| 2 | November 15, 2020 21:00 | November 17, 2020 04:00 | 1d 7h | 1,917 | 9,378 |
| 3 | October 29, 2020 21:45 | October 30, 2020 01:45 | 4h | 1,804 | 3,848 |
| 4 | September 29, 2020 10:15 | September 29, 2020 21:30 | 11h 15m | 1,790 | 3,753 |
| 5 | August 17, 2020 04:15 | August 17, 2020 05:15 | 1h | 1,467 | 1,467 |
| 6 | March 20, 2020 14:30 | March 21, 2020 04:45 | 14h 15m | 1,457 | 12K |
| 7 | September 30, 2020 03:30 | September 30, 2020 09:30 | 6h | 1,375 | 1,765 |
| 8 | March 21, 2020 11:30 | March 21, 2020 14:45 | 3h 15m | 1,365 | 349 |
| 9 | July 3, 2020 10:45 | July 3, 2020 15:30 | 4h 45m | 1,285 | 3,605 |
| 10 | November 30, 2020 16:30 | November 30, 2020 18:45 | 2h 15m | 1,285 | 965 |
Outage episodes by size in 2020: 36 reached 100+ customers, 10 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Orleans County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| New York State Elec & Gas Corp | 2016 | 4.5 hrs | 1.56 | 3.6 hrs | 1.47 |
| Niagara Mohawk Power Corp. | 2020 | 7.6 hrs | 1.50 | 2.4 hrs | 1.09 |
| Village of Holley - (NY) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 99% of New York's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 20,376 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Orleans County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Orleans County, NY annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/new-york/orleans-county