County annual report · FIPS 36073
2023 Orleans County, NY Power Outage Report
In 2023, customers in Orleans County, NY went without power for an average of 2.3 hours, a total of 48K customer-hours (New York average 2.2 hours). That ranks 39th worst of 62 New York counties and 2169th of 2,977 nationally.
Compared with NY, the US and 2022
Coverage line is EAGLE-I's share of New York customers tracked each year.
Biggest outages in Orleans County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 26, 2023 15:30 | June 27, 2023 07:30 | 16h | 1,732 | 3,569 |
| 2 | November 4, 2023 03:30 | November 4, 2023 10:00 | 6h 30m | 1,719 | 3,028 |
| 3 | October 25, 2023 23:45 | October 26, 2023 01:15 | 1h 30m | 1,709 | 1,710 |
| 4 | November 17, 2023 18:15 | November 17, 2023 20:45 | 2h 30m | 1,706 | 907 |
| 5 | September 18, 2023 13:30 | September 18, 2023 15:00 | 1h 30m | 1,623 | 1,612 |
| 6 | August 18, 2023 04:30 | August 18, 2023 07:45 | 3h 15m | 1,600 | 2,414 |
| 7 | October 20, 2023 12:15 | October 20, 2023 12:30 | 15m | 1,593 | 398 |
| 8 | March 25, 2023 16:45 | March 25, 2023 21:15 | 4h 30m | 1,063 | 572 |
| 9 | December 20, 2023 05:45 | December 20, 2023 12:00 | 6h 15m | 908 | 2,076 |
| 10 | February 24, 2023 15:15 | February 24, 2023 18:45 | 3h 30m | 787 | 986 |
Outage episodes by size in 2023: 41 reached 100+ customers, 8 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Orleans County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| New York State Elec & Gas Corp | 2016 | 4.5 hrs | 1.56 | 3.6 hrs | 1.47 |
| Niagara Mohawk Power Corp. | 2023 | 3.5 hrs | 1.14 | 2.2 hrs | 0.98 |
| Village of Holley - (NY) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of New York's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 20,376 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Orleans County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Orleans County, NY annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/new-york/orleans-county