County annual report · FIPS 36073
2018 Orleans County, NY Power Outage Report
In 2018, customers in Orleans County, NY went without power for an average of 6.7 hours, a total of 137K customer-hours (New York average 7.4 hours). That ranks 33rd worst of 60 New York counties and 815th of 2,798 nationally.
Compared with NY, the US and 2017
Coverage line is EAGLE-I's share of New York customers tracked each year.
Biggest outages in Orleans County, 2018
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 16, 2018 11:30 | July 18, 2018 02:30 | 1d 15h | 4,501 | 44K |
| 2 | April 4, 2018 12:15 | April 6, 2018 20:45 | 2d 8h | 1,901 | 35K |
| 3 | May 15, 2018 23:30 | May 16, 2018 03:45 | 4h 15m | 1,672 | 2,933 |
| 4 | January 2, 2018 02:00 | January 2, 2018 12:00 | 10h | 1,591 | 5,734 |
| 5 | April 15, 2018 11:30 | April 16, 2018 00:15 | 12h 45m | 1,358 | 3,557 |
| 6 | February 28, 2018 12:00 | February 28, 2018 13:15 | 1h 15m | 1,036 | 472 |
| 7 | January 8, 2018 13:45 | January 8, 2018 14:15 | 30m | 998 | 499 |
| 8 | February 20, 2018 23:30 | February 21, 2018 01:45 | 2h 15m | 940 | 1,412 |
| 9 | October 11, 2018 15:15 | October 11, 2018 23:15 | 8h | 887 | 474 |
| 10 | May 7, 2018 13:30 | May 7, 2018 18:15 | 4h 45m | 855 | 1,502 |
Outage episodes by size in 2018: 48 reached 100+ customers, 6 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Orleans County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| New York State Elec & Gas Corp | 2016 | 4.5 hrs | 1.56 | 3.6 hrs | 1.47 |
| Niagara Mohawk Power Corp. | 2018 | 6.6 hrs | 1.53 | 2.5 hrs | 1.06 |
| Village of Holley - (NY) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 98% of New York's customers in 2018; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 20,376 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Orleans County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Orleans County, NY annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/new-york/orleans-county