County annual report · FIPS 36073
2017 Orleans County, NY Power Outage Report
In 2017, customers in Orleans County, NY went without power for an average of 29.2 hours, a total of 594K customer-hours (New York average 3.9 hours). That ranks 2nd worst of 62 New York counties and 183rd of 2,786 nationally.
Compared with NY, the US and 2016
Coverage line is EAGLE-I's share of New York customers tracked each year.
Biggest outages in Orleans County, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | March 8, 2017 17:00 | March 12, 2017 06:00 | 3d 13h | 11,252 | 548K |
| 2 | January 11, 2017 06:45 | January 12, 2017 08:00 | 1d 1h | 1,587 | 10K |
| 3 | August 9, 2017 15:00 | August 9, 2017 21:00 | 6h | 1,351 | 2,863 |
| 4 | August 4, 2017 15:00 | August 5, 2017 05:00 | 14h | 1,232 | 2,416 |
| 5 | December 27, 2017 09:45 | December 27, 2017 13:30 | 3h 45m | 906 | 1,932 |
| 6 | September 30, 2017 23:00 | October 1, 2017 00:00 | 1h | 901 | 901 |
| 7 | September 4, 2017 17:00 | September 4, 2017 20:00 | 3h | 775 | 782 |
| 8 | April 25, 2017 22:15 | April 26, 2017 08:15 | 10h | 769 | 612 |
| 9 | March 22, 2017 22:00 | March 22, 2017 23:30 | 1h 30m | 738 | 1,107 |
| 10 | April 16, 2017 16:45 | April 17, 2017 03:30 | 10h 45m | 505 | 772 |
Outage episodes by size in 2017: 38 reached 100+ customers, 4 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Orleans County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| New York State Elec & Gas Corp | 2016 | 4.5 hrs | 1.56 | 3.6 hrs | 1.47 |
| Niagara Mohawk Power Corp. | 2017 | 5.8 hrs | 1.41 | 2.2 hrs | 1.03 |
| Village of Holley - (NY) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of New York's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 20,376 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Orleans County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Orleans County, NY annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/new-york/orleans-county