County annual report · FIPS 36073
2019 Orleans County, NY Power Outage Report
In 2019, customers in Orleans County, NY went without power for an average of 6.8 hours, a total of 139K customer-hours (New York average 3.0 hours). That ranks 18th worst of 62 New York counties and 816th of 2,945 nationally.
Compared with NY, the US and 2018
Coverage line is EAGLE-I's share of New York customers tracked each year.
Biggest outages in Orleans County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 24, 2019 19:15 | February 26, 2019 18:00 | 1d 22h | 4,527 | 70K |
| 2 | January 21, 2019 03:30 | January 21, 2019 06:45 | 3h 15m | 3,832 | 6,393 |
| 3 | April 17, 2019 10:15 | April 17, 2019 10:45 | 30m | 3,151 | 1,482 |
| 4 | April 1, 2019 02:30 | April 1, 2019 04:00 | 1h 30m | 1,968 | 2,770 |
| 5 | November 1, 2019 00:15 | November 3, 2019 15:30 | 2d 15h | 1,891 | 15K |
| 6 | January 21, 2019 14:30 | January 21, 2019 22:30 | 8h | 1,868 | 3,656 |
| 7 | October 7, 2019 14:15 | October 7, 2019 15:00 | 45m | 1,829 | 1,372 |
| 8 | August 6, 2019 17:15 | August 6, 2019 22:15 | 5h | 1,648 | 2,067 |
| 9 | November 8, 2019 11:15 | November 8, 2019 15:30 | 4h 15m | 1,370 | 1,859 |
| 10 | April 4, 2019 20:30 | April 4, 2019 22:15 | 1h 45m | 1,364 | 486 |
Outage episodes by size in 2019: 44 reached 100+ customers, 12 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Orleans County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| New York State Elec & Gas Corp | 2016 | 4.5 hrs | 1.56 | 3.6 hrs | 1.47 |
| Niagara Mohawk Power Corp. | 2018 | 6.6 hrs | 1.53 | 2.5 hrs | 1.06 |
| Village of Holley - (NY) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 98% of New York's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 20,376 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Orleans County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Orleans County, NY annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/new-york/orleans-county