County annual report · FIPS 10003
2016 New Castle County, DE Power Outage Report
In 2016, customers in New Castle County, DE went without power for an average of 3.8 hours, a total of 722K customer-hours (Delaware average 2.9 hours). That ranks 1st worst of 3 Delaware counties and 829th of 2,391 nationally.
Compared with DE, the US and 2015
Coverage line is EAGLE-I's share of Delaware customers tracked each year.
Biggest outages in New Castle County, 2016
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 18, 2016 12:30 | July 21, 2016 00:45 | 2d 12h | 16,832 | 114K |
| 2 | June 8, 2016 11:30 | June 10, 2016 08:45 | 1d 21h | 13,913 | 76K |
| 3 | April 3, 2016 03:30 | April 5, 2016 07:45 | 2d 4h | 12,219 | 62K |
| 4 | June 5, 2016 17:00 | June 7, 2016 03:30 | 1d 10h | 4,835 | 31K |
| 5 | July 25, 2016 09:00 | July 27, 2016 08:00 | 1d 23h | 4,692 | 23K |
| 6 | January 11, 2016 13:00 | January 11, 2016 21:30 | 8h 30m | 4,635 | 2,365 |
| 7 | July 28, 2016 11:15 | August 1, 2016 08:15 | 3d 21h | 4,048 | 17K |
| 8 | November 19, 2016 03:15 | November 21, 2016 10:15 | 2d 7h | 3,725 | 22K |
| 9 | August 23, 2016 03:15 | August 26, 2016 09:00 | 3d 5h | 3,163 | 13K |
| 10 | May 29, 2016 10:30 | May 30, 2016 23:45 | 1d 13h | 3,138 | 11K |
Outage episodes by size in 2016: 198 reached 100+ customers, 75 reached 1,000+ customers, 3 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving New Castle County reported on EIA Form 861 for 2016, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Delmarva Power | 2016 | 2.3 hrs | 1.24 | 1.6 hrs | 1.04 |
| New Castle Municipal Serv Comm | 2016 | 20 min | 0.14 | 20 min | 0.14 |
| Town of Smyrna - (DE) | - | - | - | - | - |
| City of Newark - (DE) | - | - | - | - | - |
| Town of Middletown - (DE) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Delaware's customers in 2016; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 191,056 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. New Castle County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), New Castle County, DE annual power outage report, 2016, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2016/delaware/new-castle-county