massoutage

County annual report · FIPS 10003

2022 New Castle County, DE Power Outage Report

In 2022, customers in New Castle County, DE went without power for an average of 2.4 hours, a total of 458K customer-hours (Delaware average 1.7 hours). That ranks 1st worst of 3 Delaware counties and 2151st of 2,976 nationally.

Summary data CSVJSON
Avg hrs / customer
2.4
191,056 customers
Customer-hours out
458K
Peak customers out
8,778
Outages ≥1,000 out
35
0 of 10,000+ · 426 total
Longest outage
9d 21h
began August 2, 2022
Rank in state
1st/3
2151st of 2,976 US

Compared with DE, the US and 2021

New Castle County, DE average hours without power per customer compared with state and national averages, 2022New Castle County 2.4 hours, Delaware average 1.7 hours, US average 8.3 hours, New Castle County, 2021 2.1 hoursNew Castle CountyNew Castle County2.4hDelaware averageDelaware average1.7hUS averageUS average8.3hNew Castle County, 2021New Castle County, 2…2.1h
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Average hours without power per customer in 2022; last bar is this county in 2021.

Month by month

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New Castle County, DE customer-hours without power by month, 2022Jan 21K, Feb 39K, Mar 34K, Apr 25K, May 40K, Jun 49K, Jul 96K, Aug 39K, Sep 44K, Oct 24K, Nov 26K, Dec 21K025k50k75k100k21KJan39KFeb34KMar25KApr40KMay49KJun96KJul39KAug44KSep24KOct26KNov21KDec
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Customer-hours; July was the worst month.

New Castle County year over year

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New Castle County, DE: average hours without power per customer by year2015: 5.7h; 2016: 3.8h; 2017: 5.5h; 2018: 4.9h, coverage 86%; 2019: 2.8h, coverage 86%; 2020: 7.7h, coverage 86%; 2021: 2.1h, coverage 86%; 2022: 2.4h, coverage 86%; 2023: 4.5h; 2024: 4.6h; 2025: 3.9h024680%50%100%5.7h20153.8h20165.5h20174.9h20182.8h20197.7h20202.1h20212.4h20224.5h20234.6h20243.9h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Delaware customers tracked each year.

Biggest outages in New Castle County, 2022

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1July 8, 2022 10:15July 16, 2022 06:157d 20h8,77857K
2August 2, 2022 10:15August 12, 2022 07:159d 21h6,09519K
3June 8, 2022 06:15June 11, 2022 09:453d 3h4,25613K
4February 18, 2022 07:45February 19, 2022 06:1522h 30m3,52024K
5March 10, 2022 05:30March 10, 2022 08:152h 45m3,3793,121
6July 6, 2022 11:15July 7, 2022 08:1521h3,3362,949
7March 7, 2022 14:15March 9, 2022 06:151d 16h2,95914K
8July 22, 2022 06:45July 24, 2022 11:002d 4h2,9257,838
9July 28, 2022 11:30July 30, 2022 06:151d 18h2,8032,620
10January 21, 2022 01:45January 21, 2022 08:156h 30m2,7631,532

Outage episodes by size in 2022: 157 reached 100+ customers, 35 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving New Castle County reported on EIA Form 861 for 2022, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Delmarva Power20221.9 hrs0.8068 min0.73
City of Newark - (DE)202242 min0.3442 min0.34
New Castle Municipal Serv Comm201839 min1.2039 min1.20
Town of Smyrna - (DE)-----
Town of Middletown - (DE)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 86% of Delaware's customers in 2022; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 191,056 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. New Castle County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), New Castle County, DE annual power outage report, 2022, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2022/delaware/new-castle-county

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