County annual report · FIPS 10003
2018 New Castle County, DE Power Outage Report
In 2018, customers in New Castle County, DE went without power for an average of 4.9 hours, a total of 946K customer-hours (Delaware average 2.4 hours). That ranks 1st worst of 3 Delaware counties and 1056th of 2,798 nationally.
Compared with DE, the US and 2017
Coverage line is EAGLE-I's share of Delaware customers tracked each year.
Biggest outages in New Castle County, 2018
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | March 2, 2018 12:00 | March 6, 2018 01:00 | 3d 13h | 44,559 | 582K |
| 2 | March 19, 2018 08:30 | March 20, 2018 04:15 | 19h 45m | 5,340 | 1,926 |
| 3 | March 21, 2018 09:15 | March 23, 2018 09:15 | 2d | 4,737 | 48K |
| 4 | January 8, 2018 14:30 | January 8, 2018 23:30 | 9h | 4,503 | 7,079 |
| 5 | November 15, 2018 13:00 | November 17, 2018 11:00 | 1d 22h | 4,014 | 4,941 |
| 6 | May 30, 2018 06:45 | May 31, 2018 03:15 | 20h 30m | 4,012 | 4,641 |
| 7 | September 9, 2018 13:30 | September 11, 2018 04:30 | 1d 15h | 3,038 | 7,073 |
| 8 | May 31, 2018 11:30 | June 1, 2018 02:30 | 15h | 2,853 | 1,318 |
| 9 | February 4, 2018 22:15 | February 5, 2018 01:00 | 2h 45m | 2,646 | 1,065 |
| 10 | June 3, 2018 11:45 | June 4, 2018 05:15 | 17h 30m | 2,373 | 853 |
Outage episodes by size in 2018: 187 reached 100+ customers, 49 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving New Castle County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Delmarva Power | 2018 | 2.8 hrs | 1.12 | 86 min | 0.91 |
| New Castle Municipal Serv Comm | 2018 | 39 min | 1.20 | 39 min | 1.20 |
| Town of Smyrna - (DE) | - | - | - | - | - |
| City of Newark - (DE) | - | - | - | - | - |
| Town of Middletown - (DE) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 86% of Delaware's customers in 2018; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 191,056 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. New Castle County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), New Castle County, DE annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/delaware/new-castle-county