County annual report · FIPS 37045
2024 Cleveland County, NC Power Outage Report
In 2024, customers in Cleveland County, NC went without power for an average of 213.1 hours, a total of 4.0M customer-hours (North Carolina average 66.1 hours). That ranks 13th worst of 94 North Carolina counties and 32nd of 2,990 nationally.
Compared with NC, the US and 2023
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cleveland County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 26, 2024 20:15 | October 11, 2024 20:00 | 14d 23h | 41,519 | 3.8M |
| 2 | May 8, 2024 12:30 | May 11, 2024 01:00 | 2d 12h | 6,448 | 98K |
| 3 | May 16, 2024 09:00 | May 17, 2024 01:30 | 16h 30m | 1,165 | 1,032 |
| 4 | August 1, 2024 12:45 | August 1, 2024 20:45 | 8h | 1,157 | 754 |
| 5 | August 2, 2024 21:00 | August 3, 2024 08:00 | 11h | 1,107 | 2,233 |
| 6 | December 29, 2024 13:45 | December 30, 2024 01:45 | 12h | 848 | 1,967 |
| 7 | August 19, 2024 23:30 | August 20, 2024 19:45 | 20h 15m | 826 | 913 |
| 8 | January 29, 2024 20:15 | January 30, 2024 03:00 | 6h 45m | 822 | 213 |
| 9 | September 2, 2024 20:45 | September 3, 2024 00:00 | 3h 15m | 780 | 1,435 |
| 10 | April 16, 2024 13:30 | April 16, 2024 20:45 | 7h 15m | 767 | 599 |
Outage episodes by size in 2024: 54 reached 100+ customers, 5 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cleveland County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| Rutherford Elec Member Corp | 2024 | 92.2 hrs | 2.48 | 5.8 hrs | 1.11 |
| City of Shelby - (NC) | 2018 | 3.1 hrs | 1.21 | 54 min | 0.70 |
| Duke Energy | - | - | - | - | - |
| Broad River Electric Coop, Inc | - | - | - | - | - |
| City of Kings Mountain - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 18,853 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cleveland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cleveland County, NC annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/north-carolina/cleveland-county