County annual report · FIPS 37045
2025 Cleveland County, NC Power Outage Report
In 2025, customers in Cleveland County, NC went without power for an average of 5.6 hours, a total of 105K customer-hours (North Carolina average 9.8 hours). That ranks 55th worst of 94 North Carolina counties and 1362nd of 3,000 nationally.
Compared with NC, the US and 2024
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cleveland County, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 6, 2025 19:15 | September 7, 2025 02:15 | 7h | 2,190 | 4,188 |
| 2 | March 12, 2025 23:45 | March 13, 2025 05:00 | 5h 15m | 2,094 | 6,530 |
| 3 | September 27, 2025 14:00 | September 27, 2025 15:15 | 1h 15m | 2,078 | 2,596 |
| 4 | February 12, 2025 18:45 | February 12, 2025 21:30 | 2h 45m | 1,821 | 458 |
| 5 | November 2, 2025 04:15 | November 2, 2025 07:15 | 3h | 1,716 | 3,203 |
| 6 | September 25, 2025 22:15 | September 26, 2025 07:45 | 9h 30m | 1,522 | 7,090 |
| 7 | June 18, 2025 02:00 | June 18, 2025 17:45 | 15h 45m | 1,479 | 11K |
| 8 | June 24, 2025 15:00 | June 25, 2025 00:45 | 9h 45m | 1,356 | 2,222 |
| 9 | June 25, 2025 11:30 | June 27, 2025 09:15 | 1d 21h | 1,296 | 5,182 |
| 10 | August 5, 2025 06:30 | August 5, 2025 19:00 | 12h 30m | 1,077 | 2,963 |
Outage episodes by size in 2025: 54 reached 100+ customers, 10 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cleveland County reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2024 | 78.6 hrs | 2.50 | 2.9 hrs | 1.26 |
| Rutherford Elec Member Corp | 2024 | 92.2 hrs | 2.48 | 5.8 hrs | 1.11 |
| City of Shelby - (NC) | 2018 | 3.1 hrs | 1.21 | 54 min | 0.70 |
| Duke Energy | - | - | - | - | - |
| Broad River Electric Coop, Inc | - | - | - | - | - |
| City of Kings Mountain - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 18,853 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cleveland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cleveland County, NC annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/north-carolina/cleveland-county