massoutage

County annual report · FIPS 37045

2019 Cleveland County, NC Power Outage Report

In 2019, customers in Cleveland County, NC went without power for an average of 5.3 hours, a total of 100K customer-hours (North Carolina average 12.9 hours). That ranks 64th worst of 94 North Carolina counties and 1023rd of 2,945 nationally.

Summary data CSVJSON
Avg hrs / customer
5.3
18,853 customers
Customer-hours out
100K
Peak customers out
2,513
Outages ≥1,000 out
13
0 of 10,000+ · 690 total
Longest outage
9d 21h
began October 15, 2019
Rank in state
64th/94
1023rd of 2,945 US

Compared with NC, the US and 2018

Cleveland County, NC average hours without power per customer compared with state and national averages, 2019Cleveland County 5.3 hours, North Carolina average 12.9 hours, US average 4.7 hours, Cleveland County, 2018 13.9 hoursCleveland CountyCleveland County5.3hNorth Carolina averageNorth Carolina avera…12.9hUS averageUS average4.7hCleveland County, 2018Cleveland County, 20…13.9h
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Average hours without power per customer in 2019; last bar is this county in 2018.

Month by month

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Cleveland County, NC customer-hours without power by month, 2019Jan 5,198, Feb 7,736, Mar 2,672, Apr 18K, May 15K, Jun 15K, Jul 13K, Aug 10K, Sep 8,888, Oct 1,622, Nov 1,345, Dec 1,58405k10k15k20k5,198Jan7,736Feb2,672Mar18KApr15KMay15KJun13KJul10KAug8,888Sep1,622Oct1,345Nov1,584Dec
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Customer-hours; April was the worst month.

Cleveland County year over year

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Cleveland County, NC: average hours without power per customer by year2015: 3.7h; 2016: 7.5h; 2017: 20.3h; 2018: 13.9h, coverage 82%; 2019: 5.3h, coverage 90%; 2020: 12.3h, coverage 91%; 2021: 3.9h, coverage 92%; 2022: 5.3h, coverage 92%; 2023: 8.1h; 2024: 213.1h; 2025: 5.6h01002003000%50%100%3.7h20157.5h201620.3h201713.9h20185.3h201912.3h20203.9h20215.3h20228.1h2023213.1h20245.6h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of North Carolina customers tracked each year.

Biggest outages in Cleveland County, 2019

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1January 11, 2019 10:15January 11, 2019 10:3015m2,513628
2July 13, 2019 04:30July 13, 2019 07:152h 45m2,0415,122
3April 26, 2019 18:30April 27, 2019 18:1523h 45m1,92112K
4June 7, 2019 14:00June 7, 2019 23:309h 30m1,7623,697
5September 28, 2019 12:00September 29, 2019 02:1514h 15m1,2395,819
6May 12, 2019 01:45May 12, 2019 03:001h 15m1,195598
7June 30, 2019 23:00July 1, 2019 10:0011h1,1292,468
8September 11, 2019 12:45September 11, 2019 16:153h 30m1,062333
9June 30, 2019 09:00June 30, 2019 09:3030m1,057529
10May 31, 2019 18:15June 1, 2019 02:158h1,040829

Outage episodes by size in 2019: 55 reached 100+ customers, 13 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cleveland County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Duke Energy Carolinas, LLC201813.1 hrs1.813.7 hrs1.19
Rutherford Elec Member Corp20186.8 hrs1.631.9 hrs0.82
City of Shelby - (NC)20183.1 hrs1.2154 min0.70
Duke Energy-----
Broad River Electric Coop, Inc-----
City of Kings Mountain - (NC)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 90% of North Carolina's customers in 2019; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 18,853 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Cleveland County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Cleveland County, NC annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/north-carolina/cleveland-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON