County annual report · FIPS 37045
2023 Cleveland County, NC Power Outage Report
In 2023, customers in Cleveland County, NC went without power for an average of 8.1 hours, a total of 153K customer-hours (North Carolina average 12.6 hours). That ranks 51st worst of 94 North Carolina counties and 1012th of 2,977 nationally.
Compared with NC, the US and 2022
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cleveland County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 14, 2023 03:00 | July 14, 2023 17:30 | 14h 30m | 5,348 | 14K |
| 2 | August 7, 2023 13:15 | August 8, 2023 21:45 | 1d 8h | 3,742 | 36K |
| 3 | June 24, 2023 16:45 | June 24, 2023 18:30 | 1h 45m | 2,339 | 3,506 |
| 4 | July 3, 2023 20:00 | July 4, 2023 13:15 | 17h 15m | 2,205 | 6,100 |
| 5 | January 9, 2023 12:45 | January 9, 2023 22:30 | 9h 45m | 1,955 | 14K |
| 6 | May 16, 2023 13:45 | May 16, 2023 17:00 | 3h 15m | 1,536 | 1,138 |
| 7 | September 6, 2023 17:45 | September 6, 2023 22:45 | 5h | 1,461 | 740 |
| 8 | February 16, 2023 15:15 | February 17, 2023 07:45 | 16h 30m | 1,397 | 8,682 |
| 9 | January 12, 2023 22:45 | January 14, 2023 00:15 | 1d 1h | 1,342 | 3,203 |
| 10 | July 17, 2023 19:15 | July 17, 2023 21:45 | 2h 30m | 1,263 | 950 |
Outage episodes by size in 2023: 61 reached 100+ customers, 13 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cleveland County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2023 | 5.0 hrs | 1.68 | 3.3 hrs | 1.52 |
| Rutherford Elec Member Corp | 2023 | 2.4 hrs | 1.09 | 1.6 hrs | 0.88 |
| City of Shelby - (NC) | 2018 | 3.1 hrs | 1.21 | 54 min | 0.70 |
| Duke Energy | - | - | - | - | - |
| Broad River Electric Coop, Inc | - | - | - | - | - |
| City of Kings Mountain - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 18,853 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cleveland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cleveland County, NC annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/north-carolina/cleveland-county