County annual report · FIPS 37045
2017 Cleveland County, NC Power Outage Report
In 2017, customers in Cleveland County, NC went without power for an average of 20.3 hours, a total of 383K customer-hours (North Carolina average 10.0 hours). That ranks 22nd worst of 94 North Carolina counties and 269th of 2,786 nationally.
Compared with NC, the US and 2016
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cleveland County, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 23, 2017 09:45 | October 27, 2017 00:15 | 3d 14h | 6,713 | 228K |
| 2 | July 19, 2017 03:00 | July 19, 2017 20:15 | 17h 15m | 3,465 | 9,103 |
| 3 | October 8, 2017 21:15 | October 10, 2017 00:30 | 1d 3h | 2,868 | 18K |
| 4 | July 28, 2017 20:15 | July 29, 2017 01:00 | 4h 45m | 2,045 | 8,145 |
| 5 | September 11, 2017 13:15 | September 14, 2017 14:15 | 3d 1h | 2,024 | 34K |
| 6 | July 15, 2017 19:15 | July 16, 2017 17:00 | 21h 45m | 1,261 | 4,628 |
| 7 | October 29, 2017 16:30 | October 30, 2017 02:30 | 10h | 1,234 | 2,766 |
| 8 | November 30, 2017 16:45 | November 30, 2017 21:45 | 5h | 1,133 | 320 |
| 9 | May 24, 2017 02:45 | May 24, 2017 12:30 | 9h 45m | 1,132 | 8,804 |
| 10 | December 9, 2017 00:15 | December 9, 2017 23:15 | 23h | 971 | 7,182 |
Outage episodes by size in 2017: 48 reached 100+ customers, 9 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cleveland County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2017 | 8.8 hrs | 1.52 | 3.1 hrs | 1.11 |
| Rutherford Elec Member Corp | 2017 | 3.3 hrs | 1.59 | 72 min | 1.09 |
| City of Shelby - (NC) | 2017 | 1.6 hrs | 0.95 | 48 min | 0.62 |
| Duke Energy | - | - | - | - | - |
| Broad River Electric Coop, Inc | - | - | - | - | - |
| City of Kings Mountain - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of North Carolina's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 18,853 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cleveland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cleveland County, NC annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/north-carolina/cleveland-county