County annual report · FIPS 37045
2020 Cleveland County, NC Power Outage Report
In 2020, customers in Cleveland County, NC went without power for an average of 12.3 hours, a total of 232K customer-hours (North Carolina average 20.3 hours). That ranks 53rd worst of 94 North Carolina counties and 651st of 3,019 nationally.
Compared with NC, the US and 2019
Coverage line is EAGLE-I's share of North Carolina customers tracked each year.
Biggest outages in Cleveland County, 2020
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 29, 2020 11:45 | November 2, 2020 19:45 | 4d 8h | 4,619 | 101K |
| 2 | August 3, 2020 05:00 | August 4, 2020 05:15 | 1d | 2,720 | 8,932 |
| 3 | April 13, 2020 02:15 | April 14, 2020 20:45 | 1d 18h | 1,738 | 14K |
| 4 | April 9, 2020 22:45 | April 10, 2020 01:45 | 3h | 1,553 | 2,335 |
| 5 | July 20, 2020 21:00 | July 21, 2020 06:30 | 9h 30m | 1,469 | 2,871 |
| 6 | August 21, 2020 12:15 | August 21, 2020 17:45 | 5h 30m | 1,427 | 1,956 |
| 7 | May 27, 2020 13:30 | May 27, 2020 15:00 | 1h 30m | 1,340 | 1,006 |
| 8 | January 12, 2020 01:45 | January 12, 2020 20:15 | 18h 30m | 1,283 | 9,112 |
| 9 | February 16, 2020 11:00 | February 17, 2020 03:15 | 16h 15m | 1,206 | 3,664 |
| 10 | October 10, 2020 19:30 | October 11, 2020 00:45 | 5h 15m | 1,075 | 1,649 |
Outage episodes by size in 2020: 66 reached 100+ customers, 15 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Cleveland County reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Duke Energy Carolinas, LLC | 2020 | 11.2 hrs | 1.71 | 3.1 hrs | 1.18 |
| Rutherford Elec Member Corp | 2020 | 5.2 hrs | 1.38 | 86 min | 0.94 |
| City of Shelby - (NC) | 2018 | 3.1 hrs | 1.21 | 54 min | 0.70 |
| Duke Energy | - | - | - | - | - |
| Broad River Electric Coop, Inc | - | - | - | - | - |
| City of Kings Mountain - (NC) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 91% of North Carolina's customers in 2020; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 18,853 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Cleveland County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Cleveland County, NC annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/north-carolina/cleveland-county