County annual report · FIPS 25011
2018 Franklin County, MA Power Outage Report
In 2018, customers in Franklin County, MA went without power for an average of 1.9 hours, a total of 108K customer-hours (Massachusetts average 12.6 hours). That ranks 10th worst of 14 Massachusetts counties and 1921st of 2,798 nationally.
Compared with MA, the US and 2017
Coverage line is EAGLE-I's share of Massachusetts customers tracked each year.
Biggest outages in Franklin County, 2018
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | June 25, 2018 06:30 | June 25, 2018 09:15 | 2h 45m | 3,279 | 5,051 |
| 2 | April 5, 2018 00:15 | April 6, 2018 18:30 | 1d 18h | 2,303 | 22K |
| 3 | June 18, 2018 20:45 | June 20, 2018 08:45 | 1d 12h | 2,001 | 13K |
| 4 | March 2, 2018 09:00 | March 3, 2018 02:15 | 17h 15m | 1,662 | 5,208 |
| 5 | November 26, 2018 22:30 | November 29, 2018 02:45 | 2d 4h | 1,574 | 11K |
| 6 | November 3, 2018 08:45 | November 4, 2018 09:30 | 1d | 1,547 | 5,625 |
| 7 | April 10, 2018 21:30 | April 10, 2018 21:45 | 15m | 1,370 | 343 |
| 8 | May 10, 2018 16:30 | May 10, 2018 16:45 | 15m | 1,284 | 321 |
| 9 | September 1, 2018 11:30 | September 1, 2018 12:45 | 1h 15m | 1,281 | 899 |
| 10 | June 16, 2018 15:00 | June 16, 2018 15:45 | 45m | 1,177 | 589 |
Outage episodes by size in 2018: 75 reached 100+ customers, 10 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Franklin County reported on EIA Form 861 for 2018, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Massachusetts Electric Co | 2014 | 2.4 hrs | 1.12 | 1.6 hrs | 0.96 |
| NSTAR Electric Company | 2018 | 16.2 hrs | 1.68 | 85 min | 0.83 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 89% of Massachusetts's customers in 2018; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 57,949 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Franklin County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Franklin County, MA annual power outage report, 2018, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2018/massachusetts/franklin-county