County annual report · FIPS 25011
2017 Franklin County, MA Power Outage Report
In 2017, customers in Franklin County, MA went without power for an average of 2.2 hours, a total of 129K customer-hours (Massachusetts average 4.7 hours). That ranks 11th worst of 14 Massachusetts counties and 1560th of 2,786 nationally.
Compared with MA, the US and 2016
Coverage line is EAGLE-I's share of Massachusetts customers tracked each year.
Biggest outages in Franklin County, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 2, 2017 19:15 | August 3, 2017 10:30 | 15h 15m | 5,327 | 2,685 |
| 2 | June 14, 2017 03:45 | June 14, 2017 05:15 | 1h 30m | 5,251 | 6,144 |
| 3 | October 30, 2017 01:00 | November 1, 2017 05:45 | 2d 4h | 2,352 | 25K |
| 4 | April 26, 2017 12:30 | April 26, 2017 13:30 | 1h | 2,325 | 2,325 |
| 5 | November 12, 2017 05:45 | November 12, 2017 11:00 | 5h 15m | 2,018 | 2,225 |
| 6 | February 26, 2017 00:00 | February 27, 2017 10:15 | 1d 10h | 1,879 | 25K |
| 7 | June 30, 2017 22:45 | July 1, 2017 01:30 | 2h 45m | 1,869 | 3,552 |
| 8 | October 26, 2017 18:45 | October 26, 2017 22:00 | 3h 15m | 1,310 | 1,223 |
| 9 | November 21, 2017 13:45 | November 21, 2017 17:15 | 3h 30m | 1,177 | 1,359 |
| 10 | May 18, 2017 17:15 | May 19, 2017 20:15 | 1d 3h | 981 | 3,518 |
Outage episodes by size in 2017: 68 reached 100+ customers, 9 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Franklin County reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Massachusetts Electric Co | 2014 | 2.4 hrs | 1.12 | 1.6 hrs | 0.96 |
| NSTAR Electric Company | 2017 | 3.4 hrs | 1.04 | 74 min | 0.07 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Massachusetts's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 57,949 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Franklin County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Franklin County, MA annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/massachusetts/franklin-county