County annual report · FIPS 25011
2019 Franklin County, MA Power Outage Report
In 2019, customers in Franklin County, MA went without power for an average of 3.9 hours, a total of 227K customer-hours (Massachusetts average 3.0 hours). That ranks 6th worst of 14 Massachusetts counties and 1354th of 2,945 nationally.
Compared with MA, the US and 2018
Coverage line is EAGLE-I's share of Massachusetts customers tracked each year.
Biggest outages in Franklin County, 2019
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | October 17, 2019 02:30 | October 21, 2019 21:30 | 4d 19h | 5,146 | 141K |
| 2 | February 25, 2019 12:30 | February 27, 2019 22:45 | 2d 10h | 4,174 | 40K |
| 3 | July 1, 2019 17:45 | July 1, 2019 18:15 | 30m | 1,660 | 416 |
| 4 | October 31, 2019 17:00 | November 2, 2019 22:00 | 2d 5h | 1,474 | 9,274 |
| 5 | February 9, 2019 05:30 | February 9, 2019 21:00 | 15h 30m | 892 | 6,790 |
| 6 | March 28, 2019 18:00 | March 28, 2019 21:45 | 3h 45m | 834 | 357 |
| 7 | September 4, 2019 19:45 | September 5, 2019 11:30 | 15h 45m | 818 | 3,326 |
| 8 | December 29, 2019 18:15 | December 29, 2019 21:15 | 3h | 764 | 1,655 |
| 9 | December 30, 2019 06:00 | December 31, 2019 00:15 | 18h 15m | 704 | 1,798 |
| 10 | August 19, 2019 02:15 | August 19, 2019 06:00 | 3h 45m | 634 | 2,200 |
Outage episodes by size in 2019: 41 reached 100+ customers, 4 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Franklin County reported on EIA Form 861 for 2019, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Massachusetts Electric Co | 2014 | 2.4 hrs | 1.12 | 1.6 hrs | 0.96 |
| NSTAR Electric Company | 2018 | 16.2 hrs | 1.68 | 85 min | 0.83 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 89% of Massachusetts's customers in 2019; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 57,949 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Franklin County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Franklin County, MA annual power outage report, 2019, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2019/massachusetts/franklin-county