massoutage

Massachusetts Electric Co: Outages & Reliability

As of October 7, 2026 09:00 UTC, about 38 Massachusetts Electric Co customers are without power in 3 counties.

Massachusetts Electric Co is an investor owned utility serving 13 counties in Massachusetts. In 2024, its customers went an average of 2.2 hours without power (SAIDI), across about 1.0 interruptions each. That ranks it #110 of 468 US utilities by reliability, where #1 is the most reliable. Its outage duration is better than the US average and worse than the Massachusetts median (1.7 h).

SCATTERED OUTAGES · ON ITS NETWORKLive · total only
38
Massachusetts Electric Co customers out in 3 counties

Official reliability (EIA 2024)

US EIA
2.2 hrs
SAIDI / customer / yr
1.0
SAIFI / yr
2.2 hrs
CAIDI / outage
better than the US average (US 11.0h)

Ranks #110 of 468 US utilities by reliability (#1 = most reliable) · worse than the Massachusetts median (1.7 h).

Residential price33.6¢/kWhaverage, US EIA 2024energy trends →

Reliability over time

Official EIA SAIDI, hours without power per customer per year (IEEE, incl. major events). Over this period Massachusetts Electric Co’s reliability has been improving (lower is better).

Massachusetts Electric Co SAIDI by year2013–2024: 2013 5.7h, 2014 2.4h, 2021 7.9h, 2022 2.4h, 2023 5.8h, 2024 2.2h. Highlighted: 2021 (highest).024685.7h20132.4h20147.9h20212.4h20225.8h20232.2h2024
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Outage trend · Massachusetts Electric Co
38customers out · peak 4,810
Data as of Oct 7, 2026 09:00 UTC
Massachusetts Electric Co: customers without power, last 24 hoursPeak 4,810 customers out; latest 38 as of Oct 7, 2026 09:00 UTC. Each point is the highest reading in its interval.02k4k6k6 AM12 PM6 PMOct 7
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Times in EDT. Shaded stretches had no reading.

Counties served by Massachusetts Electric Co (13)

Service territory reported to EIA-861; each links to live outage status and history.

Massachusetts Electric Co: FAQ

How reliable is Massachusetts Electric Co?
Massachusetts Electric Co customers averaged 2.2 hours without power in 2024 (SAIDI), which is about average and better than the US average, worse than the Massachusetts median (1.7 h), per official US EIA data.
Where does Massachusetts Electric Co rank among US electric utilities?
By official EIA SAIDI, Massachusetts Electric Co is #110 of 468 US utilities by reliability that report reliability and serve at least three counties, #1 being the most reliable. Overall it is better than the US average.
How many customers does Massachusetts Electric Co serve?
Massachusetts Electric Co serves 13 counties across Massachusetts, per its EIA-861 service territory filing.
Where does Massachusetts Electric Co provide power?
Massachusetts Electric Co operates in Massachusetts. The full list of counties served is below, each linked to its live outage status.

Reliability metrics (SAIDI/SAIFI) and service territory from the US EIA Form 861. SAIDI/SAIFI are IEEE-standard, including major event days. Primary state: Massachusetts.

Data from EIA Form 861 (utility reliability) and DOE/ORNL ODIN, every source we read. Live data as of .