County annual report · FIPS 51640
2017 Galax city, VA Power Outage Report
In 2017, customers in Galax city, VA went without power for an average of 5.2 hours, a total of 28K customer-hours (Virginia average 3.7 hours). That ranks 61st worst of 125 Virginia counties and 942nd of 2,786 nationally.
Compared with VA, the US and 2016
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Galax city, 2017
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | August 27, 2017 02:30 | August 27, 2017 02:45 | 15m | 945 | 236 |
| 2 | May 10, 2017 02:00 | May 10, 2017 18:30 | 16h 30m | 848 | 11K |
| 3 | October 23, 2017 19:00 | October 25, 2017 21:45 | 2d 2h | 705 | 7,551 |
| 4 | April 24, 2017 18:45 | April 24, 2017 20:15 | 1h 30m | 529 | 794 |
| 5 | October 19, 2017 18:30 | October 19, 2017 19:00 | 30m | 298 | 149 |
| 6 | October 9, 2017 02:00 | October 10, 2017 19:45 | 1d 17h | 244 | 2,933 |
| 7 | July 5, 2017 04:45 | July 5, 2017 06:45 | 2h | 226 | 413 |
| 8 | May 11, 2017 14:30 | May 11, 2017 16:00 | 1h 30m | 225 | 338 |
| 9 | May 15, 2017 23:15 | May 16, 2017 02:15 | 3h | 225 | 451 |
| 10 | September 14, 2017 17:15 | September 14, 2017 18:30 | 1h 15m | 221 | 163 |
Outage episodes by size in 2017: 12 reached 100+ customers, 0 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Galax city reported on EIA Form 861 for 2017, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2017 | 11.0 hrs | 2.18 | 7.4 hrs | 1.97 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2017; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 5,393 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Galax city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Galax city, VA annual power outage report, 2017, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2017/virginia/galax-city