County annual report · FIPS 51640
2024 Galax city, VA Power Outage Report
In 2024, customers in Galax city, VA went without power for an average of 32.6 hours, a total of 176K customer-hours (Virginia average 8.4 hours). That ranks 25th worst of 130 Virginia counties and 302nd of 2,990 nationally.
Compared with VA, the US and 2023
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Galax city, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 27, 2024 05:45 | October 4, 2024 17:00 | 7d 11h | 3,815 | 166K |
| 2 | June 24, 2024 23:15 | June 25, 2024 03:15 | 4h | 811 | 714 |
| 3 | August 27, 2024 13:15 | August 27, 2024 20:00 | 6h 45m | 560 | 1,188 |
| 4 | November 30, 2024 23:30 | December 1, 2024 05:30 | 6h | 230 | 616 |
| 5 | August 8, 2024 21:00 | August 9, 2024 01:30 | 4h 30m | 223 | 345 |
| 6 | October 31, 2024 13:00 | October 31, 2024 16:15 | 3h 15m | 215 | 696 |
| 7 | July 4, 2024 21:45 | July 5, 2024 03:00 | 5h 15m | 198 | 361 |
| 8 | July 20, 2024 05:15 | July 22, 2024 14:30 | 2d 9h | 177 | 929 |
| 9 | July 5, 2024 22:00 | July 6, 2024 01:45 | 3h 45m | 127 | 107 |
| 10 | June 5, 2024 12:45 | June 5, 2024 13:15 | 30m | 124 | 62 |
Outage episodes by size in 2024: 10 reached 100+ customers, 1 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Galax city reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2024 | 29.5 hrs | 2.79 | 7.7 hrs | 2.07 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 5,393 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Galax city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Galax city, VA annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/virginia/galax-city