County annual report · FIPS 51640
2023 Galax city, VA Power Outage Report
In 2023, customers in Galax city, VA went without power for an average of 3.6 hours, a total of 20K customer-hours (Virginia average 4.6 hours). That ranks 86th worst of 130 Virginia counties and 1744th of 2,977 nationally.
Compared with VA, the US and 2022
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Galax city, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 25, 2023 13:45 | January 25, 2023 16:30 | 2h 45m | 1,134 | 2,212 |
| 2 | May 24, 2023 06:00 | May 24, 2023 19:00 | 13h | 1,126 | 894 |
| 3 | April 1, 2023 18:30 | April 3, 2023 17:15 | 1d 22h | 716 | 4,825 |
| 4 | June 20, 2023 01:15 | June 20, 2023 18:45 | 17h 30m | 671 | 2,035 |
| 5 | March 1, 2023 14:15 | March 1, 2023 23:15 | 9h | 668 | 522 |
| 6 | July 10, 2023 07:45 | July 10, 2023 15:30 | 7h 45m | 548 | 847 |
| 7 | January 24, 2023 13:30 | January 24, 2023 18:30 | 5h | 547 | 2,599 |
| 8 | February 15, 2023 20:45 | February 15, 2023 22:30 | 1h 45m | 286 | 498 |
| 9 | August 18, 2023 15:45 | August 18, 2023 16:15 | 30m | 280 | 140 |
| 10 | February 4, 2023 05:30 | February 4, 2023 07:45 | 2h 15m | 221 | 497 |
Outage episodes by size in 2023: 11 reached 100+ customers, 2 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Galax city reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2023 | 11.5 hrs | 2.12 | 6.9 hrs | 1.77 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 5,393 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Galax city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Galax city, VA annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/virginia/galax-city