massoutage

County annual report · FIPS 51640

2020 Galax city, VA Power Outage Report

In 2020, customers in Galax city, VA went without power for an average of 2.3 hours, a total of 13K customer-hours (Virginia average 6.1 hours). That ranks 110th worst of 129 Virginia counties and 2111th of 3,019 nationally.

Summary data CSVJSON
Avg hrs / customer
2.3
5,393 customers
Customer-hours out
13K
Peak customers out
1,120
Outages ≥1,000 out
1
0 of 10,000+ · 189 total
Longest outage
1d 23h
began April 9, 2020
Rank in state
110th/129
2111th of 3,019 US

Compared with VA, the US and 2019

Galax city, VA average hours without power per customer compared with state and national averages, 2020Galax city 2.3 hours, Virginia average 6.1 hours, US average 8.7 hours, Galax city, 2019 2.1 hoursGalax cityGalax city2.3hVirginia averageVirginia average6.1hUS averageUS average8.7hGalax city, 2019Galax city, 20192.1h
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Average hours without power per customer in 2020; last bar is this county in 2019.

Month by month

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Galax city, VA customer-hours without power by month, 2020Jan 196, Feb 2,353, Mar 294, Apr 2,338, May 359, Jun 2,679, Jul 1,591, Aug 407, Sep 1,034, Oct 433, Nov 698, Dec 28301k2k3k196Jan2,353Feb294Mar2,338Apr359May2,679Jun1,591Jul407Aug1,034Sep433Oct698Nov283Dec
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Customer-hours; June was the worst month.

Galax city year over year

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Galax city, VA: average hours without power per customer by year2015: 3.0h; 2016: 1.2h; 2017: 5.2h; 2018: 9.1h, coverage 96%; 2019: 2.1h, coverage 97%; 2020: 2.3h, coverage 97%; 2021: 1.7h, coverage 97%; 2022: 3.3h, coverage 97%; 2023: 3.6h; 2024: 32.6h; 2025: 8.1h0102030400%50%100%3.0h20151.2h20165.2h20179.1h20182.1h20192.3h20201.7h20213.3h20223.6h202332.6h20248.1h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Virginia customers tracked each year.

Biggest outages in Galax city, 2020

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1February 15, 2020 15:00February 15, 2020 15:4545m1,120698
2June 20, 2020 13:30June 20, 2020 15:001h 30m9881,144
3September 28, 2020 19:45September 28, 2020 20:3045m979734
4April 13, 2020 04:00April 13, 2020 18:0014h9771,123
5February 21, 2020 17:00February 21, 2020 20:153h 15m9761,436
6October 29, 2020 13:30October 29, 2020 18:004h 30m228301
7June 30, 2020 18:30July 1, 2020 01:307h2271,570
8July 2, 2020 12:15July 2, 2020 14:302h 15m223184
9September 17, 2020 20:45September 18, 2020 00:003h 15m206114
10July 11, 2020 08:15July 11, 2020 12:304h 15m204867

Outage episodes by size in 2020: 10 reached 100+ customers, 1 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Galax city reported on EIA Form 861 for 2020, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Appalachian Power Co202010.1 hrs2.267.7 hrs2.01

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of Virginia's customers in 2020; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 5,393 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Galax city has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Galax city, VA annual power outage report, 2020, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2020/virginia/galax-city

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON