County annual report · FIPS 51640
2025 Galax city, VA Power Outage Report
In 2025, customers in Galax city, VA went without power for an average of 8.1 hours, a total of 44K customer-hours (Virginia average 8.6 hours). That ranks 69th worst of 131 Virginia counties and 1000th of 3,000 nationally.
Compared with VA, the US and 2024
Coverage line is EAGLE-I's share of Virginia customers tracked each year.
Biggest outages in Galax city, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 12, 2025 11:30 | February 15, 2025 20:45 | 3d 9h | 1,288 | 31K |
| 2 | April 7, 2025 06:15 | April 7, 2025 08:30 | 2h 15m | 1,141 | 2,030 |
| 3 | January 6, 2025 11:00 | January 7, 2025 23:00 | 1d 12h | 855 | 3,427 |
| 4 | May 8, 2025 12:45 | May 8, 2025 17:45 | 5h | 557 | 353 |
| 5 | October 31, 2025 07:45 | October 31, 2025 11:30 | 3h 45m | 238 | 722 |
| 6 | February 16, 2025 09:45 | February 16, 2025 14:45 | 5h | 230 | 924 |
| 7 | February 17, 2025 02:45 | February 17, 2025 20:00 | 17h 15m | 196 | 1,844 |
| 8 | December 30, 2025 08:45 | December 30, 2025 14:15 | 5h 30m | 50 | 264 |
| 9 | March 19, 2025 21:15 | March 19, 2025 23:00 | 1h 45m | 49 | 52 |
| 10 | December 21, 2025 10:45 | December 21, 2025 11:45 | 1h | 48 | 41 |
Outage episodes by size in 2025: 7 reached 100+ customers, 2 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Galax city reported on EIA Form 861 for 2025, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2024 | 29.5 hrs | 2.79 | 7.7 hrs | 2.07 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Virginia's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 5,393 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Galax city has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Galax city, VA annual power outage report, 2025, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2025/virginia/galax-city