County annual report · FIPS 25013
2016 Hampden County, MA Power Outage Report
In 2016, customers in Hampden County, MA went without power for an average of 0.9 hours, a total of 183K customer-hours (Massachusetts average 2.3 hours). That ranks 13th worst of 14 Massachusetts counties and 1827th of 2,391 nationally.
Compared with MA, the US and 2015
Coverage line is EAGLE-I's share of Massachusetts customers tracked each year.
Biggest outages in Hampden County, 2016
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 7, 2016 14:45 | December 7, 2016 17:45 | 3h | 6,173 | 4,633 |
| 2 | February 25, 2016 02:15 | February 26, 2016 07:00 | 1d 4h | 4,776 | 18K |
| 3 | July 19, 2016 01:30 | July 19, 2016 05:00 | 3h 30m | 4,175 | 7,042 |
| 4 | September 11, 2016 13:30 | September 11, 2016 23:45 | 10h 15m | 3,164 | 3,472 |
| 5 | February 14, 2016 10:45 | February 14, 2016 16:15 | 5h 30m | 2,374 | 2,795 |
| 6 | September 27, 2016 09:00 | September 27, 2016 15:15 | 6h 15m | 2,264 | 2,070 |
| 7 | May 29, 2016 20:15 | May 30, 2016 13:45 | 17h 30m | 2,199 | 2,365 |
| 8 | July 1, 2016 00:00 | July 1, 2016 01:45 | 1h 45m | 1,604 | 803 |
| 9 | June 26, 2016 09:45 | June 26, 2016 15:00 | 5h 15m | 1,444 | 4,170 |
| 10 | August 13, 2016 09:45 | August 15, 2016 03:30 | 1d 17h | 1,407 | 5,224 |
Outage episodes by size in 2016: 174 reached 100+ customers, 29 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hampden County reported on EIA Form 861 for 2016, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Massachusetts Electric Co | 2014 | 2.4 hrs | 1.12 | 1.6 hrs | 0.96 |
| NSTAR Electric Company | 2016 | 2.9 hrs | 1.08 | 1.6 hrs | 0.91 |
| City of Chicopee - (MA) | 2016 | 17 min | 0.37 | - | - |
| City of Holyoke - (MA) | 2016 | 6 min | 0.17 | 6 min | 0.17 |
| Town of Chester | - | - | - | - | - |
| City of Russell - (MA) | - | - | - | - | - |
| City of Westfield - (MA) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Massachusetts's customers in 2016; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 196,656 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Hampden County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Hampden County, MA annual power outage report, 2016, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2016/massachusetts/hampden-county