County annual report · FIPS 25013
2022 Hampden County, MA Power Outage Report
In 2022, customers in Hampden County, MA went without power for an average of 11.0 hours, a total of 2.2M customer-hours (Massachusetts average 3.3 hours). That ranks 3rd worst of 14 Massachusetts counties and 645th of 2,976 nationally.
Compared with MA, the US and 2021
Coverage line is EAGLE-I's share of Massachusetts customers tracked each year.
Biggest outages in Hampden County, 2022
The 1 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | January 1, 2022 00:00 | January 1, 2023 00:00 | 365d | 23,142 | 2.2M |
Outage episodes by size in 2022: 1 reached 100+ customers, 1 reached 1,000+ customers, 1 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hampden County reported on EIA Form 861 for 2022, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Massachusetts Electric Co | 2022 | 2.4 hrs | 1.16 | 1.8 hrs | 1.05 |
| NSTAR Electric Company | 2022 | 3.3 hrs | 1.03 | 69 min | 0.75 |
| City of Chicopee - (MA) | 2022 | 13 min | 0.26 | - | - |
| City of Holyoke - (MA) | 2022 | 2.9 hrs | 1.56 | 2.2 hrs | 1.36 |
| City of Westfield - (MA) | 2022 | 2.2 hrs | 1.39 | 20 min | 0.40 |
| Town of Chester | - | - | - | - | - |
| City of Russell - (MA) | - | - | - | - | - |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 99% of Massachusetts's customers in 2022; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 196,656 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Hampden County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Hampden County, MA annual power outage report, 2022, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2022/massachusetts/hampden-county