massoutage

County annual report · FIPS 25013

2015 Hampden County, MA Power Outage Report

In 2015, customers in Hampden County, MA went without power for an average of 0.8 hours, a total of 162K customer-hours (Massachusetts average 1.5 hours). That ranks 12th worst of 14 Massachusetts counties and 1857th of 2,484 nationally.

Summary data CSVJSON
Avg hrs / customer
0.8
196,656 customers
Customer-hours out
162K
Peak customers out
5,746
Outages ≥1,000 out
30
0 of 10,000+ · 820 total
Longest outage
1d 17h
began September 26, 2015
Rank in state
12th/14
1857th of 2,484 US

Compared with MA, the US

Hampden County, MA average hours without power per customer compared with state and national averages, 2015Hampden County 0.8 hours, Massachusetts average 1.5 hours, US average 2.9 hoursHampden CountyHampden County0.8hMassachusetts averageMassachusetts average1.5hUS averageUS average2.9h
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Average hours without power per customer in 2015.

Month by month

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Hampden County, MA customer-hours without power by month, 2015Jan 9,359, Feb 5,592, Mar 13K, Apr 3,768, May 2,836, Jun 26K, Jul 19K, Aug 16K, Sep 14K, Oct 21K, Nov 20K, Dec 10K010k20k30k9,359Jan5,592Feb13KMar3,768Apr2,836May26KJun19KJul16KAug14KSep21KOct20KNov10KDec
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Customer-hours; June was the worst month.

Hampden County year over year

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Hampden County, MA: average hours without power per customer by year2015: 0.8h; 2016: 0.9h; 2017: 2.7h; 2018: 0.9h, coverage 89%; 2019: 1.8h, coverage 89%; 2020: 13.6h, coverage 94%; 2021: 2.8h, coverage 99%; 2022: 11.0h, coverage 99%; 2023: 12.0h; 2024: 2.4h; 2025: 2.7h0510150%50%100%0.8h20150.9h20162.7h20170.9h20181.8h201913.6h20202.8h202111.0h202212.0h20232.4h20242.7h2025
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Average hours without power per customer. Line: EAGLE-I coverage, share of customers tracked (right axis).

Coverage line is EAGLE-I's share of Massachusetts customers tracked each year.

Biggest outages in Hampden County, 2015

The 10 outage episodes with the most customers out at once. Times are UTC.

CSVJSON
#Started (UTC)Ended (UTC)DurationPeak outCustomer-hours
1February 19, 2015 17:00February 19, 2015 18:001h5,7461,569
2August 5, 2015 22:30August 6, 2015 02:003h 30m4,6026,064
3July 14, 2015 11:45July 14, 2015 12:451h3,9061,956
4September 28, 2015 22:15September 29, 2015 01:002h 45m3,6382,142
5July 11, 2015 04:15July 11, 2015 13:159h3,2884,983
6October 14, 2015 12:30October 14, 2015 21:158h 45m3,0003,922
7June 6, 2015 11:15June 6, 2015 13:302h 15m2,9533,996
8October 29, 2015 02:45October 30, 2015 03:001d2,62910K
9December 13, 2015 07:30December 13, 2015 10:303h2,3433,200
10November 14, 2015 12:00November 14, 2015 20:458h 45m2,2903,095

Outage episodes by size in 2015: 147 reached 100+ customers, 30 reached 1,000+ customers, 0 reached 10,000+ customers.

Utility reliability filed with the EIA

SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Hampden County reported on EIA Form 861 for 2015, or their most recent earlier filing. Utility-wide figures, not county-specific.

CSVJSON
UtilityEIA yearSAIDISAIFISAIDI excl. major eventsSAIFI excl. major events
Massachusetts Electric Co20142.4 hrs1.121.6 hrs0.96
NSTAR Electric Company20151.6 hrs0.8375 min0.76
City of Chicopee - (MA)20156 min0.13--
City of Holyoke - (MA)201521 min0.6021 min0.60
Town of Chester-----
City of Russell - (MA)-----
City of Westfield - (MA)-----

About this data

  • Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Massachusetts's customers in 2015; utilities it does not see are not counted.
  • Hours per customer = outage customer-minutes ÷ 196,656 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
  • An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
  • Years loaded: 2015–2025. Hampden County has data for 2015–2025.

Cite this report

MassOutage (massoutage.com), Hampden County, MA annual power outage report, 2015, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2015/massachusetts/hampden-county

summary CSVJSONyears CSVJSONmonths CSVJSONevents CSVJSONutilities CSVJSON