2025 Puerto Rico Power Outage Report
In 2025, the average Puerto Rico customer went without power for about 53.0 hours (a territory, not ranked with the states) (US average 5.3 hours). Figures from DOE/ORNL EAGLE-I, including major storm days.
Avg hrs / customer
53.0
vs prior year
▼ 35%
vs 2024
Customer-hours out
78.8M
Peak customers out
1,157,939
across the state at once
EAGLE-I coverage
n/a
of PR customers
Regions reporting
6
Puerto Rico year over year
All 6 Puerto Rico regions, 2025
Ranked by average hours without power per customer. Each region links to its annual report.
| # | Region | Hrs / customer | Customer-hours | Customers | Peak out | Events |
|---|---|---|---|---|---|---|
| 1 | Arecibo Region | 62.3 | 12.7M | 203,086 | 139,095 | 22 |
| 2 | Bayamón Region | 59.6 | 14.3M | 239,469 | 185,758 | 26 |
| 3 | Mayagüez Region | 57.1 | 11.9M | 209,201 | 168,251 | 20 |
| 4 | Ponce Region | 49.8 | 11.0M | 220,813 | 194,353 | 59 |
| 5 | San Juan Region | 47.4 | 16.8M | 355,072 | 282,355 | 15 |
| 6 | Caguas Region | 46.8 | 12.1M | 257,621 | 257,621 | 41 |
Biggest Puerto Rico outages of 2025
Up to 25 county outage episodes with the most customers out at once.
| # | Region | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|---|
| 1 | San Juan Region, PR | March 20, 2025 23:30 | April 17, 2025 00:00 | 27d | 282,355 | 2.5M |
| 2 | Caguas Region, PR | April 9, 2025 08:30 | April 17, 2025 00:00 | 7d 15h | 257,621 | 1.7M |
| 3 | Ponce Region, PR | April 17, 2025 15:00 | April 18, 2025 16:45 | 1d 1h | 194,353 | 3.1M |
| 4 | Ponce Region, PR | March 23, 2025 11:00 | April 17, 2025 00:00 | 24d 13h | 192,742 | 1.3M |
| 5 | Bayamón Region, PR | April 7, 2025 01:00 | April 17, 2025 00:00 | 9d 23h | 185,758 | 1.2M |
| 6 | Mayagüez Region, PR | April 10, 2025 04:15 | April 17, 2025 00:00 | 6d 19h | 168,251 | 1.0M |
| 7 | Mayagüez Region, PR | April 17, 2025 15:00 | April 18, 2025 16:45 | 1d 1h | 162,120 | 2.2M |
| 8 | Arecibo Region, PR | March 20, 2025 23:30 | April 17, 2025 00:00 | 27d | 139,095 | 1.4M |
| 9 | Arecibo Region, PR | April 17, 2025 15:00 | April 18, 2025 09:15 | 18h 15m | 123,110 | 1.8M |
| 10 | Caguas Region, PR | February 6, 2025 04:15 | March 5, 2025 02:00 | 26d 21h | 115,745 | 729K |
| 11 | San Juan Region, PR | January 1, 2025 21:15 | January 2, 2025 14:00 | 16h 45m | 100,839 | 763K |
| 12 | Caguas Region, PR | January 1, 2025 21:15 | January 2, 2025 14:00 | 16h 45m | 98,199 | 449K |
| 13 | Bayamón Region, PR | January 30, 2025 11:30 | March 9, 2025 00:45 | 37d 13h | 95,933 | 1.3M |
| 14 | Bayamón Region, PR | April 17, 2025 15:00 | April 18, 2025 16:45 | 1d 1h | 90,890 | 1.2M |
| 15 | Mayagüez Region, PR | January 1, 2025 21:15 | January 2, 2025 14:00 | 16h 45m | 89,473 | 646K |
| 16 | San Juan Region, PR | April 17, 2025 15:00 | April 18, 2025 16:45 | 1d 1h | 85,146 | 801K |
| 17 | Caguas Region, PR | January 26, 2025 01:45 | February 6, 2025 01:30 | 10d 23h | 84,854 | 480K |
| 18 | Ponce Region, PR | January 1, 2025 21:15 | January 2, 2025 14:00 | 16h 45m | 84,804 | 642K |
| 19 | San Juan Region, PR | February 24, 2025 11:45 | March 20, 2025 20:30 | 24d 8h | 78,541 | 835K |
| 20 | San Juan Region, PR | July 31, 2025 22:30 | September 12, 2025 02:45 | 42d 4h | 76,397 | 3.3M |
| 21 | San Juan Region, PR | January 2, 2025 19:00 | February 24, 2025 03:00 | 52d 8h | 75,094 | 1.5M |
| 22 | Caguas Region, PR | May 29, 2025 04:15 | June 17, 2025 01:30 | 18d 21h | 74,370 | 366K |
| 23 | Caguas Region, PR | April 21, 2025 15:30 | May 26, 2025 00:00 | 34d 8h | 73,582 | 911K |
| 24 | Bayamón Region, PR | January 1, 2025 21:15 | January 2, 2025 14:00 | 16h 45m | 73,042 | 514K |
| 25 | Caguas Region, PR | April 17, 2025 15:00 | April 18, 2025 16:45 | 1d 1h | 69,942 | 527K |
EAGLE-I tracked about n/a of Puerto Rico's electricity customers in 2025; outages at utilities it does not see are not counted. Hours per customer divide outage customer-minutes by modeled county customers.
Part of the 2025 US Power Outage Report.
Data from DOE EAGLE-I, every source we read.