Operating region annual report
2025 Caguas Region, PR Power Outage Report
LUMA Energy's Caguas operating region, as EAGLE-I reports Puerto Rico. It covers Aguas Buenas, Aibonito, Barranquitas, Caguas, Cayey, Cidra, Comerío, Gurabo, Humacao, Juncos, Las Piedras, Naguabo, Orocovis, San Lorenzo and Yabucoa. Source: LUMA's operational regions map (2/01/2024).
In 2025, customers in Caguas Region, PR went without power for an average of 46.8 hours, a total of 12.1M customer-hours (Puerto Rico average 53.0 hours). That ranks 6th worst of 6 Puerto Rico regions.
Compared with PR, the US and 2024
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in Caguas Region, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 9, 2025 08:30 | April 17, 2025 00:00 | 7d 15h | 257,621 | 1.7M |
| 2 | February 6, 2025 04:15 | March 5, 2025 02:00 | 26d 21h | 115,745 | 729K |
| 3 | January 1, 2025 21:15 | January 2, 2025 14:00 | 16h 45m | 98,199 | 449K |
| 4 | January 26, 2025 01:45 | February 6, 2025 01:30 | 10d 23h | 84,854 | 480K |
| 5 | May 29, 2025 04:15 | June 17, 2025 01:30 | 18d 21h | 74,370 | 366K |
| 6 | April 21, 2025 15:30 | May 26, 2025 00:00 | 34d 8h | 73,582 | 911K |
| 7 | April 17, 2025 15:00 | April 18, 2025 16:45 | 1d 1h | 69,942 | 527K |
| 8 | October 3, 2025 06:15 | November 7, 2025 03:15 | 34d 21h | 60,525 | 980K |
| 9 | July 31, 2025 22:30 | August 25, 2025 01:00 | 24d 2h | 50,715 | 1.9M |
| 10 | November 30, 2025 22:15 | December 8, 2025 00:30 | 7d 2h | 42,647 | 212K |
Outage episodes by size in 2025: 31 reached 100+ customers, 31 reached 1,000+ customers, 23 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Puerto Rico's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 257,621 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Caguas Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Caguas Region, PR annual power outage report, 2025, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2025/puerto-rico/caguas-region