Operating region annual report
2023 Caguas Region, PR Power Outage Report
LUMA Energy's Caguas operating region, as EAGLE-I reports Puerto Rico. It covers Aguas Buenas, Aibonito, Barranquitas, Caguas, Cayey, Cidra, Comerío, Gurabo, Humacao, Juncos, Las Piedras, Naguabo, Orocovis, San Lorenzo and Yabucoa. Source: LUMA's operational regions map (2/01/2024).
In 2023, customers in Caguas Region, PR went without power for an average of 29.3 hours, a total of 7.6M customer-hours (Puerto Rico average 34.3 hours). That ranks 6th worst of 6 Puerto Rico regions.
Compared with PR, the US and 2022
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in Caguas Region, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 4, 2023 11:00 | April 22, 2023 05:30 | 17d 18h | 75,772 | 357K |
| 2 | June 11, 2023 13:45 | June 26, 2023 22:00 | 15d 8h | 73,258 | 468K |
| 3 | October 29, 2023 00:15 | November 23, 2023 19:15 | 25d 19h | 44,306 | 522K |
| 4 | February 5, 2023 02:15 | February 12, 2023 23:45 | 7d 21h | 43,225 | 182K |
| 5 | July 1, 2023 00:15 | September 17, 2023 19:15 | 78d 19h | 34,379 | 2.0M |
| 6 | October 19, 2023 14:00 | October 28, 2023 23:30 | 9d 9h | 33,598 | 200K |
| 7 | December 4, 2023 12:30 | December 21, 2023 01:30 | 16d 13h | 31,132 | 429K |
| 8 | March 10, 2023 03:30 | April 4, 2023 02:15 | 24d 22h | 30,880 | 299K |
| 9 | June 8, 2023 13:15 | June 11, 2023 12:15 | 2d 23h | 27,084 | 117K |
| 10 | May 11, 2023 21:15 | June 7, 2023 15:45 | 26d 18h | 25,102 | 814K |
Outage episodes by size in 2023: 47 reached 100+ customers, 38 reached 1,000+ customers, 17 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Puerto Rico's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 257,621 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Caguas Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Caguas Region, PR annual power outage report, 2023, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2023/puerto-rico/caguas-region