Operating region annual report
2025 Arecibo Region, PR Power Outage Report
LUMA Energy's Arecibo operating region, as EAGLE-I reports Puerto Rico. It covers Adjuntas, Arecibo, Barceloneta, Camuy, Ciales, Florida, Hatillo, Jayuya, Manatí, Morovis, Quebradillas, Utuado, Vega Alta and Vega Baja. Source: LUMA's operational regions map (2/01/2024).
In 2025, customers in Arecibo Region, PR went without power for an average of 62.3 hours, a total of 12.7M customer-hours (Puerto Rico average 53.0 hours). That ranks 1st worst of 6 Puerto Rico regions.
Compared with PR, the US and 2024
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in Arecibo Region, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | March 20, 2025 23:30 | April 17, 2025 00:00 | 27d | 139,095 | 1.4M |
| 2 | April 17, 2025 15:00 | April 18, 2025 09:15 | 18h 15m | 123,110 | 1.8M |
| 3 | January 1, 2025 21:15 | January 2, 2025 14:00 | 16h 45m | 47,206 | 386K |
| 4 | October 3, 2025 06:15 | November 7, 2025 03:15 | 34d 21h | 34,951 | 1.4M |
| 5 | July 31, 2025 22:30 | September 14, 2025 03:15 | 44d 4h | 31,618 | 2.2M |
| 6 | April 21, 2025 15:30 | July 31, 2025 21:45 | 101d 6h | 25,607 | 2.9M |
| 7 | February 1, 2025 01:15 | February 23, 2025 18:30 | 22d 17h | 24,035 | 535K |
| 8 | January 2, 2025 19:00 | January 10, 2025 01:45 | 7d 6h | 24,034 | 187K |
| 9 | September 14, 2025 05:15 | October 3, 2025 02:15 | 18d 21h | 23,807 | 555K |
| 10 | January 16, 2025 03:30 | February 1, 2025 00:00 | 15d 20h | 23,567 | 147K |
Outage episodes by size in 2025: 18 reached 100+ customers, 17 reached 1,000+ customers, 14 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Puerto Rico's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 203,086 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Arecibo Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Arecibo Region, PR annual power outage report, 2025, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2025/puerto-rico/arecibo-region