Operating region annual report
2024 Arecibo Region, PR Power Outage Report
LUMA Energy's Arecibo operating region, as EAGLE-I reports Puerto Rico. It covers Adjuntas, Arecibo, Barceloneta, Camuy, Ciales, Florida, Hatillo, Jayuya, Manatí, Morovis, Quebradillas, Utuado, Vega Alta and Vega Baja. Source: LUMA's operational regions map (2/01/2024).
In 2024, customers in Arecibo Region, PR went without power for an average of 67.5 hours, a total of 13.7M customer-hours (Puerto Rico average 82.0 hours). That ranks 6th worst of 6 Puerto Rico regions.
Compared with PR, the US and 2023
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in Arecibo Region, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | December 31, 2024 08:15 | January 1, 2025 00:00 | 15h 45m | 191,340 | 2.2M |
| 2 | July 29, 2024 05:30 | September 8, 2024 01:30 | 40d 20h | 81,487 | 4.4M |
| 3 | September 8, 2024 13:00 | November 6, 2024 00:00 | 58d 11h | 54,538 | 1.9M |
| 4 | May 24, 2024 09:15 | June 20, 2024 04:30 | 26d 19h | 33,410 | 903K |
| 5 | June 20, 2024 05:30 | July 5, 2024 04:30 | 14d 23h | 32,174 | 250K |
| 6 | March 22, 2024 00:30 | March 28, 2024 01:30 | 6d 1h | 31,000 | 121K |
| 7 | April 9, 2024 09:30 | May 24, 2024 00:15 | 44d 14h | 29,330 | 1.1M |
| 8 | March 29, 2024 21:30 | March 31, 2024 04:00 | 1d 6h | 26,695 | 89K |
| 9 | January 28, 2024 16:00 | February 5, 2024 15:15 | 7d 23h | 19,648 | 134K |
| 10 | January 22, 2024 01:15 | January 28, 2024 15:15 | 6d 14h | 19,066 | 87K |
Outage episodes by size in 2024: 51 reached 100+ customers, 39 reached 1,000+ customers, 20 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Puerto Rico's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 203,086 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Arecibo Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Arecibo Region, PR annual power outage report, 2024, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2024/puerto-rico/arecibo-region