Operating region annual report
2021 Arecibo Region, PR Power Outage Report
LUMA Energy's Arecibo operating region, as EAGLE-I reports Puerto Rico. It covers Adjuntas, Arecibo, Barceloneta, Camuy, Ciales, Florida, Hatillo, Jayuya, Manatí, Morovis, Quebradillas, Utuado, Vega Alta and Vega Baja. Source: LUMA's operational regions map (2/01/2024).
In 2021, customers in Arecibo Region, PR went without power for an average of 23.3 hours, a total of 4.7M customer-hours (Puerto Rico average 27.3 hours). That ranks 6th worst of 6 Puerto Rico regions.
Compared with PR, the US
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in Arecibo Region, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 24, 2021 04:15 | October 21, 2021 02:00 | 26d 21h | 61,526 | 1.3M |
| 2 | July 16, 2021 01:15 | September 23, 2021 20:30 | 69d 19h | 23,909 | 1.1M |
| 3 | February 10, 2021 12:00 | March 9, 2021 02:15 | 26d 14h | 23,905 | 395K |
| 4 | May 3, 2021 13:00 | June 2, 2021 22:45 | 30d 9h | 17,194 | 618K |
| 5 | April 4, 2021 22:00 | April 25, 2021 03:45 | 20d 5h | 16,780 | 148K |
| 6 | October 21, 2021 05:16 | December 26, 2021 15:15 | 66d 9h | 15,984 | 639K |
| 7 | March 9, 2021 07:30 | March 16, 2021 14:45 | 7d 7h | 14,483 | 73K |
| 8 | June 19, 2021 16:30 | July 16, 2021 00:15 | 26d 7h | 9,138 | 357K |
| 9 | March 16, 2021 18:45 | April 4, 2021 05:45 | 18d 11h | 6,431 | 60K |
| 10 | January 26, 2021 17:45 | February 10, 2021 05:45 | 14d 12h | 5,402 | 80K |
Outage episodes by size in 2021: 13 reached 100+ customers, 12 reached 1,000+ customers, 7 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 100% of Puerto Rico's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 203,086 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Arecibo Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Arecibo Region, PR annual power outage report, 2021, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2021/puerto-rico/arecibo-region