Operating region annual report
2025 Ponce Region, PR Power Outage Report
LUMA Energy's Ponce operating region, as EAGLE-I reports Puerto Rico. It covers Arroyo, Coamo, Guayama, Guayanilla, Guánica, Juana Díaz, Lajas, Maunabo, Patillas, Peñuelas, Ponce, Sabana Grande, Salinas, Santa Isabel, Villalba and Yauco. Source: LUMA's operational regions map (2/01/2024).
In 2025, customers in Ponce Region, PR went without power for an average of 49.8 hours, a total of 11.0M customer-hours (Puerto Rico average 53.0 hours). That ranks 4th worst of 6 Puerto Rico regions.
Compared with PR, the US and 2024
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in Ponce Region, 2025
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 17, 2025 15:00 | April 18, 2025 16:45 | 1d 1h | 194,353 | 3.1M |
| 2 | March 23, 2025 11:00 | April 17, 2025 00:00 | 24d 13h | 192,742 | 1.3M |
| 3 | January 1, 2025 21:15 | January 2, 2025 14:00 | 16h 45m | 84,804 | 642K |
| 4 | January 7, 2025 04:30 | January 12, 2025 17:00 | 5d 12h | 32,820 | 112K |
| 5 | May 26, 2025 02:15 | June 15, 2025 17:30 | 20d 15h | 30,900 | 366K |
| 6 | June 22, 2025 05:15 | July 18, 2025 00:15 | 25d 19h | 30,087 | 514K |
| 7 | July 31, 2025 22:30 | September 14, 2025 03:15 | 44d 4h | 28,764 | 990K |
| 8 | October 3, 2025 06:15 | November 7, 2025 03:15 | 34d 21h | 24,829 | 947K |
| 9 | December 18, 2025 11:00 | December 22, 2025 04:00 | 3d 17h | 23,154 | 70K |
| 10 | December 8, 2025 11:45 | December 13, 2025 00:45 | 4d 13h | 22,919 | 80K |
Outage episodes by size in 2025: 32 reached 100+ customers, 31 reached 1,000+ customers, 24 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Puerto Rico's customers in 2025; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 220,813 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Ponce Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Ponce Region, PR annual power outage report, 2025, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2025/puerto-rico/ponce-region