Operating region annual report
2023 Ponce Region, PR Power Outage Report
LUMA Energy's Ponce operating region, as EAGLE-I reports Puerto Rico. It covers Arroyo, Coamo, Guayama, Guayanilla, Guánica, Juana Díaz, Lajas, Maunabo, Patillas, Peñuelas, Ponce, Sabana Grande, Salinas, Santa Isabel, Villalba and Yauco. Source: LUMA's operational regions map (2/01/2024).
In 2023, customers in Ponce Region, PR went without power for an average of 32.6 hours, a total of 7.2M customer-hours (Puerto Rico average 34.3 hours). That ranks 5th worst of 6 Puerto Rico regions.
Compared with PR, the US and 2022
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in Ponce Region, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | July 18, 2023 11:00 | September 17, 2023 19:15 | 61d 8h | 55,020 | 2.0M |
| 2 | May 16, 2023 12:15 | June 7, 2023 15:45 | 22d 3h | 33,661 | 616K |
| 3 | June 28, 2023 14:45 | July 18, 2023 07:30 | 19d 16h | 29,029 | 738K |
| 4 | June 8, 2023 13:15 | June 11, 2023 12:15 | 2d 23h | 27,908 | 158K |
| 5 | April 25, 2023 11:45 | April 29, 2023 21:30 | 4d 9h | 25,866 | 195K |
| 6 | December 31, 2023 11:30 | January 1, 2024 00:00 | 12h 30m | 25,426 | 21K |
| 7 | October 19, 2023 14:00 | November 5, 2023 00:15 | 16d 10h | 23,724 | 423K |
| 8 | October 8, 2023 21:30 | October 19, 2023 00:30 | 10d 3h | 22,387 | 313K |
| 9 | December 7, 2023 07:30 | December 21, 2023 02:15 | 13d 18h | 20,254 | 463K |
| 10 | January 12, 2023 07:30 | January 19, 2023 03:00 | 6d 19h | 18,416 | 80K |
Outage episodes by size in 2023: 78 reached 100+ customers, 61 reached 1,000+ customers, 24 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of Puerto Rico's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 220,813 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Ponce Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Ponce Region, PR annual power outage report, 2023, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2023/puerto-rico/ponce-region