Operating region annual report
2021 Ponce Region, PR Power Outage Report
LUMA Energy's Ponce operating region, as EAGLE-I reports Puerto Rico. It covers Arroyo, Coamo, Guayama, Guayanilla, Guánica, Juana Díaz, Lajas, Maunabo, Patillas, Peñuelas, Ponce, Sabana Grande, Salinas, Santa Isabel, Villalba and Yauco. Source: LUMA's operational regions map (2/01/2024).
In 2021, customers in Ponce Region, PR went without power for an average of 24.0 hours, a total of 5.3M customer-hours (Puerto Rico average 27.3 hours). That ranks 4th worst of 6 Puerto Rico regions.
Compared with PR, the US
Coverage line is EAGLE-I's share of Puerto Rico customers tracked each year.
Biggest outages in Ponce Region, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | September 24, 2021 04:15 | October 9, 2021 23:15 | 15d 19h | 65,301 | 1.5M |
| 2 | August 1, 2021 21:45 | August 21, 2021 23:30 | 20d 1h | 34,458 | 414K |
| 3 | August 22, 2021 01:15 | September 2, 2021 22:45 | 11d 21h | 32,184 | 445K |
| 4 | June 16, 2021 17:00 | August 1, 2021 20:30 | 46d 3h | 27,323 | 719K |
| 5 | November 28, 2021 23:15 | December 21, 2021 22:00 | 22d 22h | 24,661 | 289K |
| 6 | September 5, 2021 11:45 | September 19, 2021 23:30 | 14d 11h | 22,973 | 113K |
| 7 | April 5, 2021 10:45 | April 18, 2021 02:45 | 12d 16h | 19,400 | 95K |
| 8 | May 6, 2021 12:00 | June 2, 2021 22:45 | 27d 10h | 16,277 | 513K |
| 9 | March 16, 2021 18:45 | March 20, 2021 22:30 | 4d 3h | 11,439 | 63K |
| 10 | April 18, 2021 09:45 | April 19, 2021 03:30 | 17h 45m | 10,917 | 36K |
Outage episodes by size in 2021: 45 reached 100+ customers, 36 reached 1,000+ customers, 10 reached 10,000+ customers.
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 100% of Puerto Rico's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 220,813 customers (the sum of ORNL's modeled municipio customer counts), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Ponce Region has data for 2021–2025.
Cite this report
MassOutage (massoutage.com), Ponce Region, PR annual power outage report, 2021, data as of Oct 14, 2026 13:35 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/). https://massoutage.com/reports/2021/puerto-rico/ponce-region