County annual report · FIPS 54035
2024 Jackson County, WV Power Outage Report
In 2024, customers in Jackson County, WV went without power for an average of 13.5 hours, a total of 227K customer-hours (West Virginia average 21.6 hours). That ranks 37th worst of 55 West Virginia counties and 719th of 2,990 nationally.
Compared with WV, the US and 2023
Coverage line is EAGLE-I's share of West Virginia customers tracked each year.
Biggest outages in Jackson County, 2024
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | April 2, 2024 12:15 | April 5, 2024 00:30 | 2d 12h | 5,018 | 51K |
| 2 | November 15, 2024 04:30 | November 15, 2024 13:45 | 9h 15m | 3,091 | 11K |
| 3 | February 6, 2024 16:30 | February 6, 2024 20:15 | 3h 45m | 2,357 | 4,732 |
| 4 | August 2, 2024 12:45 | August 2, 2024 16:45 | 4h | 2,333 | 2,510 |
| 5 | January 28, 2024 08:00 | January 28, 2024 16:30 | 8h 30m | 2,206 | 10K |
| 6 | February 17, 2024 19:45 | February 17, 2024 20:30 | 45m | 2,201 | 1,651 |
| 7 | May 8, 2024 20:15 | May 9, 2024 01:00 | 4h 45m | 2,201 | 2,488 |
| 8 | May 6, 2024 14:30 | May 6, 2024 20:45 | 6h 15m | 2,187 | 4,967 |
| 9 | July 8, 2024 18:15 | July 9, 2024 01:45 | 7h 30m | 2,054 | 3,190 |
| 10 | December 29, 2024 21:45 | January 1, 2025 00:00 | 2d 2h | 1,787 | 18K |
Outage episodes by size in 2024: 87 reached 100+ customers, 19 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2024, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2024 | 29.5 hrs | 2.79 | 7.7 hrs | 2.07 |
| Monongahela Power Co | 2024 | 14.2 hrs | 2.87 | 7.7 hrs | 2.34 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of West Virginia's customers in 2024; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 16,850 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, WV annual power outage report, 2024, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2024/west-virginia/jackson-county