County annual report · FIPS 54035
2021 Jackson County, WV Power Outage Report
In 2021, customers in Jackson County, WV went without power for an average of 46.2 hours, a total of 779K customer-hours (West Virginia average 21.4 hours). That ranks 7th worst of 55 West Virginia counties and 195th of 2,974 nationally.
Compared with WV, the US and 2020
Coverage line is EAGLE-I's share of West Virginia customers tracked each year.
Biggest outages in Jackson County, 2021
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | February 11, 2021 02:45 | February 27, 2021 19:00 | 16d 16h | 5,785 | 632K |
| 2 | May 9, 2021 20:45 | May 10, 2021 21:30 | 1d | 2,362 | 7,986 |
| 3 | March 11, 2021 20:45 | March 12, 2021 00:15 | 3h 30m | 2,166 | 3,424 |
| 4 | May 29, 2021 02:45 | May 29, 2021 09:15 | 6h 30m | 2,155 | 13K |
| 5 | September 3, 2021 21:15 | September 4, 2021 01:00 | 3h 45m | 2,154 | 2,584 |
| 6 | September 15, 2021 13:30 | September 15, 2021 18:15 | 4h 45m | 2,145 | 1,221 |
| 7 | November 1, 2021 15:15 | November 1, 2021 21:00 | 5h 45m | 1,737 | 5,203 |
| 8 | December 19, 2021 02:00 | December 19, 2021 06:15 | 4h 15m | 1,666 | 4,626 |
| 9 | May 15, 2021 11:30 | May 15, 2021 15:15 | 3h 45m | 1,553 | 660 |
| 10 | August 19, 2021 17:30 | August 20, 2021 23:30 | 1d 6h | 1,303 | 8,562 |
Outage episodes by size in 2021: 67 reached 100+ customers, 11 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2021, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2021 | 22.1 hrs | 2.24 | 7.7 hrs | 1.84 |
| Monongahela Power Co | 2021 | 7.2 hrs | 2.28 | 6.1 hrs | 2.16 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about 97% of West Virginia's customers in 2021; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 16,850 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, WV annual power outage report, 2021, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2021/west-virginia/jackson-county