County annual report · FIPS 54035
2023 Jackson County, WV Power Outage Report
In 2023, customers in Jackson County, WV went without power for an average of 17.4 hours, a total of 293K customer-hours (West Virginia average 13.6 hours). That ranks 27th worst of 55 West Virginia counties and 488th of 2,977 nationally.
Compared with WV, the US and 2022
Coverage line is EAGLE-I's share of West Virginia customers tracked each year.
Biggest outages in Jackson County, 2023
The 10 outage episodes with the most customers out at once. Times are UTC.
| # | Started (UTC) | Ended (UTC) | Duration | Peak out | Customer-hours |
|---|---|---|---|---|---|
| 1 | March 25, 2023 09:45 | March 29, 2023 00:00 | 3d 14h | 6,007 | 100K |
| 2 | March 31, 2023 21:45 | April 4, 2023 23:45 | 4d 2h | 2,900 | 39K |
| 3 | May 11, 2023 12:45 | May 11, 2023 20:30 | 7h 45m | 2,359 | 3,129 |
| 4 | January 3, 2023 20:00 | January 4, 2023 02:45 | 6h 45m | 2,346 | 4,717 |
| 5 | March 3, 2023 17:30 | March 6, 2023 01:00 | 2d 7h | 2,322 | 56K |
| 6 | February 21, 2023 15:45 | February 22, 2023 01:30 | 9h 45m | 1,555 | 3,463 |
| 7 | February 23, 2023 08:45 | February 23, 2023 22:30 | 13h 45m | 1,507 | 3,144 |
| 8 | March 17, 2023 14:45 | March 17, 2023 22:00 | 7h 15m | 1,316 | 1,729 |
| 9 | July 17, 2023 22:45 | July 20, 2023 00:00 | 2d 1h | 1,049 | 11K |
| 10 | June 5, 2023 01:30 | June 5, 2023 21:45 | 20h 15m | 941 | 5,376 |
Outage episodes by size in 2023: 52 reached 100+ customers, 9 reached 1,000+ customers, 0 reached 10,000+ customers.
Utility reliability filed with the EIA
SAIDI (average outage time per customer) and SAIFI (average interruptions per customer) that utilities serving Jackson County reported on EIA Form 861 for 2023, or their most recent earlier filing. Utility-wide figures, not county-specific.
| Utility | EIA year | SAIDI | SAIFI | SAIDI excl. major events | SAIFI excl. major events |
|---|---|---|---|---|---|
| Appalachian Power Co | 2023 | 11.5 hrs | 2.12 | 6.9 hrs | 1.77 |
| Monongahela Power Co | 2023 | 12.4 hrs | 2.57 | 6.0 hrs | 2.00 |
About this data
- Outage figures come from DOE/ORNL EAGLE-I, which records customers out by county every 15 minutes. EAGLE-I tracked about n/a of West Virginia's customers in 2023; utilities it does not see are not counted.
- Hours per customer = outage customer-minutes ÷ 16,850 customers (ORNL modeled county customer count), including major storm days. It is comparable across counties but is not the SAIDI a utility files.
- An outage event is a continuous stretch with customers out; counts at 100, 1,000 and 10,000+ use its peak.
- Years loaded: 2015–2025. Jackson County has data for 2015–2025.
Cite this report
MassOutage (massoutage.com), Jackson County, WV annual power outage report, 2023, data as of Oct 3, 2026 02:41 UTC, sources: DOE EAGLE-I (https://eagle-i.doe.gov/); EAGLE-I modeled customer counts (MCC) (https://figshare.com/); EIA Form 861 (utility reliability) (https://www.eia.gov/electricity/data/eia861/). https://massoutage.com/reports/2023/west-virginia/jackson-county